I had a shockingly horrible experience with these individuals which protracted for over a month. I enquired about a property and I was led to believe for over month that my application was processed and that it was satisfactory. I was reassured multiple times by different agents that I was going to be able to move into the flat. None of the agents bothers to reply to any of the countless emails I sent to get updates on the status of my application and each time I called everyone is unhelpful and in a hurry to hang up. I was forced to make it very clear that I was rather pressed with time as I had to vacate the property I am currently staying at and that I really needed to receive the contract as soon as possible. So I decided to visit their office in person a couple of times during the past week to discuss my situation with the certainty that no one would either ignore my email or hung up as usual. During my first visit I was told I should be getting keys to the property within a few working days with no issues, but the issues did indeed arise after I once again kept receiving no update and no contract came through, so I went there in person yesterday. Giving one star at this point is a gift to the incompetence of these agents because upon my arrival and after being treated with no empathy at all I was informed by one of their managers called Amy that my application had not even been processed yet and that I was likely to be rejected anyway. I got yelled at by their manager Amy who also implied I had lied to her during a conversation which occurred two months prior saying I was a student, when it was always very clear on my original application paperwork that I wasn’t. Belvoir is responsible for leaving me to be homeless and for giving me misleading and conflicting information on my application that prevented me from finding a safe and secure accommodation. They proceeded to pretend to call the landlord of the flat in question because they effectively just wanted me to leave their premises and get on with their day. I will be putting through a formal complaint with their head quarter and I am willing to escalate this.

"Belvoir Estate Agents Perth..."

Belvoir Estate Agents Perth are the worst Estate Agents ever as they treated me unfairly and unprofessional. They were happy to carry out my requests when I was landlord but as soon as I requested them to serve tenant notice to vacate, they stopped replying my emails or returning my phone calls. I even travelled from Channel Islands twice to their office to verify if my instructions had been carried out. Each time I was met at reception and told person handling my account was out viewing properties and she would phone me but she did not. I gave Belvoir Estate Agents Perth, three months notice to serve the notice to vacate but three months later I found it had not been done. I then complained to head office and regional office, and only then notice was eventually served. I had made preparations to move back but instead I had to put my belongings in storage whilst waiting for my flat to be vacant. It caused a lot of inconvenience,not to mention the financial drain of paying for storage. The emotional, mental anguish and stress this caused me, has made me unwell.

Not proffesional very rude

Not Recommended, waste of time and money!

Shockingly poor communication

Very sluggish agency in processing application or responding to you

Not Recommended, waste of time and money!

As a contractor I can’t stress enough to stay away : 2 months been awaiting them to pay our invoice to the point it’s had to be passed to a debt collection company. Avoid!