House in poor state. Many problems. Safety certificates were out of date. Broken dryer, ovens and freezer that has so far taken months to fix. (Still ongoing).

Based on my daughters experience as a tenant I am of the opinion that they are not the most competent lettings company. Numerous issues since the tenancy commenced in July 2020 and many still not resolved. I'll be happy once my daughters tenancy ends June 2021 as she's moving into more suitable accommodation. I would suggest they undertake a more thorough review of premises prior to letting them in regards to health and safety and basic hygiene.

The present level of service from this branch is zero. No-one seems to care about the customer and no-one ever returns your call.

I would give zero if I could. As a landlord I have nothing good to say about this company. Tenants haven’t paid for months and that £2750 I’m not getting back. The house is damaged which tells me the agents haven’t been going to the house to check. I’m now in the process of refurbishing which is upwards of £5000. The only thing they are good at is getting paid and nothing more, minimal effort maximum pay.

Do not rent from Nicholas Humphreys if you value your personal belongings! I came home today from work only to find that the estate agent who did a viewing … More

Previous tenancy manager, Tom, was great and then unfortunately left and was replaced by an incompetent Rajan. The company tried to steal £500 of our deposit without any proof. On multiple occasions i had to email Rajan to gain proof and … More

This is the worst housing agency in Derby, whatever you do DON’T rent from them, they let us move into an uninhabitable house with mold, and every furniture broken, tried everything to keep us in that house and would not refund the rent and … More