Was an easy process of claiming keys and the people at humphreys are amazing so quick with responses and questions. Only let down would be how clean the property was when moving in as it needed a full deep clean before unpacking half of the belongings. With the big deposit was expecting more appliances to be provided then just a tv and a small travel kettle.

The staffs in Nicholas Humphrey are friendly and polite ranging from replying emails, answering calls , viewing property and handing of keys. Bali was the property manager of my apartment, she’s active and friendly although did not reply my mails on time before I moved in. The apartment was okay, spacious but wasn’t tidy enough. Overall experience was amazing.

It was nice experience with Lisa Harrison. I was guided all the way and every step was well explained.

Decent estate agents

Edit: With a new mix of staff the agency has become reliable. Old: Richard is the most cynical man I ever met. He's trying to make my group move into a house with health hazards and missing furniture, blowing each of us off when we want to speak about the issues. Two more weeks, if things don't get sorted by then we'll be going to the property ombudsman, it's not on.