Critical: Professionalism, Responsiveness I would not recommend Streets Ahead to anyone. We paid a holding deposit for a house in Croydon through Rayaan and he gave the house to someone else and kept …
Streets Ahead
263 High Street, Croydon, Surrey, CR0 1QH, UK, CR0
4.7
1,129 reviews
Recent reviews
A selection of reviews, highest rated first. Not every review may be shown.
I do not recommend this estate agent if you are a seller. My flat was eventually sold, but issues I encountered: - Repeatedly entering the property for viewings using keys I had provided …
Worst experience ever! They booked an appointment at 4 pm to receive keys from their office and when i go there it was closed without any notice and nobody answered the phone. They insisted i paid everything without even having a date …
Unfortunately I have to echo the thoughts of the previous reviewer, how on Earth they get positive reviews is beyond me. Had a awful experience with the Croydon branch. Completely non responsive and almost criminal in some of their behaviours.
Reply from Streets Ahead: Hi Renata,
We are really sorry that you have had a bad experience with us. We’d like to get to the bottom of the problems you’ve had and the lack of communication on our side. Are you able to email us at streetsaheadsocial@gmail.com and we will work with you to resolve the issues you’ve raised?
Many thanks,
Rebecca
Zero star rating, they are so poor, in everything
Organised viewings for two separate flats on two days via this estate agent. No show on both occasions. Difficult to get anyone on the phone to find out what happened. No callback, no apologies. Avoid.
Worst experience ever
Horrible Customer Service Pretty sure their deleting their bad reviews would not recommend this Estate Agent title says it all. Check their trust pilot reviews for the honest opinions.
Reply from Streets Ahead: Hi Coya, thanks for getting in touch. We are really sorry that you've had bad customer service. We are looking into this for you. If you have any further information, please do private message us, so we can investigate. Thanks, Rebecca
Worst experience ever! They booked an appointment at 4 pm to receive keys from their office and when i go there it was closed without any notice and nobody answered the phone. They insisted i paid everything without even having a date confirmed for the move in. Would not recommend to anybody absolutely as there are many other agencies out there with far better service.
useless been waiting months for my toilet to be fixed come home today to my boiler not working which I've never had a gas safety certificate for absolutely rubbish communication with anyone from streetsahead a complete joke
Reply from Streets Ahead: Good morning Sally,
We are sorry that you’ve had issues contacting us over the weekend. We’ve spoken to our Property Maintenance Department who have said that they’ve been in touch with you and have managed to arrange a contractor appointment for tod…See more
About Streets Ahead
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Website: http://www.streetsahead.info/
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