Stay away from streets ahead and their agents specially Myles and Layla..... I would rate 0 stars for streets ahead as they made us go through hell - Please …
Streets Ahead
263 High Street, Croydon, Surrey, CR0 1QH, UK, CR0
Recent reviews
A selection of reviews, highest rated first. Not every review may be shown.
Read the small print - contract tied in for 6 months. Lots of cancelled appointments and I was doing the chasing. Diane was very agressive and cared more about my buyers than myself as the seller....was told to pay for the buyers gas and …
Terrible. Do not let through them. They failed to pay the tenants deposit on time (meant to pay to me to register, did not bother, chased them for a week, finally they did themselves but late) 2nd rent is now a week late and have no idea if it has even been paid by tenant as I haven't heard from them, not very good service for rent collection I expect them to be checking on the day and letting me know if any problems. Obviously it takes a day or 2 to go from one account to another ie streets ahead to me but its been a week. Absolute shame of an agent, wish I had never used them.
Been left in this for around a 1 (been so long lost count) had 10+ property managers who only 1 ever resolved any issues. I have been very patient tenant who has done all the work myself as I don’t like to leave in a untidy messy house. After many phone calls and emails I am still waiting on a response when this ceiling will be fixed, I have 2 children under the age of 10 who have to walk under this to get anywhere in the property. I would never recommend streets ahead as a good company they can’t even keep their staff, never sort out problems only after monies and that’s it.
Cowboys !!!!!!!!! Full off lies and would not recommend at all !!!!
Utterly appalling service ever since they took over the management of our house , no rental agreement sent , no notice given about increase in rent , takes weeks to get anyone to come out if something wrong , do not respond to emails and when you eventually get to speak to a human being they have no idea what is going on and say they will respond in writing or email and they don’t . Wish I could get hold of my landlord and tell him not to waste his money on them managing the property because quite frankly they couldn’t organise a piss up in a brewery . Don’t go near them !!
came home from work to no heating in February when it had been snowing. The water pressure was low on the meter so there was no heating or hot water. I called up the water suppliers who stated it was the agency's duty of care to handle. I spoke to the agency and they gave me the number for the plumber. I called for 2 hours, leaving voicemails, no response and no call back. The agency kept messaging the urgency, but to no avail. I was told to wrap up in blankets and wait. I have not received any phone call from the plumber, and I cant feel my feet and I have cold. Absolutely terrible. I am still waiting for a call back.
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Website: http://www.streetsahead.info/
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