Park & Bailey - Coulsdon
150-152 Brighton Road, Coulsdon, CR5 2YQ, UK, CR5
Featured
4.9
437 reviews
Recent reviews
A selection of reviews, highest rated first. Not every review may be shown.
I have asked you to stop putting your cards and flyers through my door . I spoke to you 2024/5 and you said you would stop it , but it still happens a card two days ago and now a flyer 10 minutes ago . Why do you respect my wishes . If If I wanted to sell it would not be through you because I find you harassing . I have no intention to sell so please look to gain your profits/ sale percentage somewhere else !
Reply from Park & Bailey - Coulsdon: I am sorry that you have continued to receive our marketing materials despite your previous request for this to stop.
I apologise that your request was not actioned correctly. Your address has now been added to our "do not deliver" list, and I have asked the relevant team to investigate why this was not done previously to help prevent it from happening again.
We respect your decision not to receive our marketing materials and regret the frustration this has caused. If you receive any further cards or flyers from us, please let me know so I can investigate this further.
Can’t delete review
Reply from Park & Bailey - Coulsdon: Thank you for taking the time to leave a review. We note that this review does not appear to have been posted on the correct Google page and is for our Warlingham branch. https://g.page/r/CQN8uLPdWH9nEBM/review
We’re sorry to hear that communication did not progress as expected following your viewing, particularly given your interest in the property. Clear and timely communication is important to us. We understand someone from the Warlingham branch has contacted you this morning to discuss this in person.
Kind regards, Park & Bailey
Really disappointed with the services from Park and Bailey. Poor management and lots of half truths.
Reply from Park & Bailey - Coulsdon: Hello Pete, thank you for your review. It is crucial for us to maintain transparency and efficient management. Your feedback is invaluable, and we are committed to addressing these concerns. Please contact us directly on 020 8763 8060 or … More
Oh my god, the attitude and arrogance my partner received from a “Becca” during an enquiry. Honestly shocking and unacceptable. This member of staff needs training.
Reply from Park & Bailey - Coulsdon: Hello Lucca, as we are unable to link you as a customer from your username above and have no record on our system, it's difficult for us to be able to respond accurately, but of course, we are keen to speak with you to learn more. We'd be very grateful if you could please email us - coulsdon@parkandbailey.co.uk in order for us to respond. Thank you.
Rude staff .
Reply from Park & Bailey - Coulsdon: Hi Cherie, thank you for leaving a review. We are unable to link you as a customer on our system, so it's difficult for us to be able to respond accurately. We would really like the opportunity to speak to you directly regarding your … More
Reply from Park & Bailey - Coulsdon: Hi Lui, we are sorry to see your 1-star review. We are unable to link you as a customer from your username, so it's difficult for us to be able to respond accurately, but of course, we are keen to speak with you to learn more. Could we please ask that you contact us by calling 020 8763 8060 or emailing coulsdon@parkandbailey.co.uk at a time that is convenient to you? Thank you.
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