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Park & Bailey - Coulsdon

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Park & Bailey - Coulsdon

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)

4.00 /5

Went in with a friend who is thinking at moving house. Very friendly helpful gentleman R f.

review by ros flowerr

Reply from agent

Thank you for the review and comments Ros, happy to hear you found us friendly and helpful.

4.00 /5

Park & Bailey the whole team are very experienced and experts in their field. Top marks to Sue in the progressions team, if it wasn’t for her tenacity I’m not sure I would be in my new home. Her constant communication throughout the chain kept things going when there were bumps in the road on the way to a successful conclusion. Well done and thank you Sue - highly recommend Patk & Bailey

review by h1nds1

Reply from agent

Hi, thank you for the review. We are very happy to hear you had a good experience with us and that you'd recommend us. If we could improve on our services to change the rating to 5 stars, do please get in touch with us.

4.00 /5

Chris was professional and helpful throughout the whole process of our purchase, woudl definately recommend using him

review by Kellie Mills

Reply from agent

Hi Kellie, we appreciate the comments. Happy to hear you had a good experience when dealing with the team. Thank you.

4.00 /5

The service we received was professional and friendly, and having a staff member who is solely responsible for looking after the sale is of enormous help.

review by Nigel Harradine

Reply from agent

Thanks for the review Nigel, happy to hear you thought our service was professional and friendly.

3.00 /5

review by Antoine Hartley

1.00 /5

I have asked you to stop putting your cards and flyers through my door . I spoke to you 2024/5 and you said you would stop it , but it still happens a card two days ago and now a flyer 10 minutes ago . Why do you respect my wishes . If If I wanted to sell it would not be through you because I find you harassing . I have no intention to sell so please look to gain your profits/ sale percentage somewhere else !

review by Anita

Reply from agent

I am sorry that you have continued to receive our marketing materials despite your previous request for this to stop. I apologise that your request was not actioned correctly. Your address has now been added to our "do not deliver" list, and I have asked the relevant team to investigate why this was not done previously to help prevent it from happening again. We respect your decision not to receive our marketing materials and regret the frustration this has caused. If you receive any further cards or flyers from us, please let me know so I can investigate this further.

1.00 /5

Can’t delete review

review by Cat Spear

Reply from agent

Thank you for taking the time to leave a review. We note that this review does not appear to have been posted on the correct Google page and is for our Warlingham branch. https://g.page/r/CQN8uLPdWH9nEBM/review We’re sorry to hear that communication did not progress as expected following your viewing, particularly given your interest in the property. Clear and timely communication is important to us. We understand someone from the Warlingham branch has contacted you this morning to discuss this in person. Kind regards, Park & Bailey

1.00 /5

Really disappointed with the services from Park and Bailey. Poor management and lots of half truths.

review by Pete dooley

Reply from agent

Hello Pete, thank you for your review. It is crucial for us to maintain transparency and efficient management. Your feedback is invaluable, and we are committed to addressing these concerns. Please contact us directly on 020 8763 8060 or email coulsdon@parkandbailey.co.uk to discuss this further and allow us the opportunity to restore your confidence in Park and Bailey. Warm regards, The Park and Bailey Team

1.00 /5

Oh my god, the attitude and arrogance my partner received from a “Becca” during an enquiry. Honestly shocking and unacceptable. This member of staff needs training.

review by Lucca Banchiago

Reply from agent

Hello Lucca, as we are unable to link you as a customer from your username above and have no record on our system, it's difficult for us to be able to respond accurately, but of course, we are keen to speak with you to learn more. We'd be very grateful if you could please email us - coulsdon@parkandbailey.co.uk in order for us to respond. Thank you.

1.00 /5

Rude staff .

review by Cherie Ann

Reply from agent

Hi Cherie, thank you for leaving a review. We are unable to link you as a customer on our system, so it's difficult for us to be able to respond accurately. We would really like the opportunity to speak to you directly regarding your feedback. Could we please ask that you get in touch by calling 020 8763 8060 or emailing coulsdon@parkandbailey.co.uk at a convenient time for you? Thank you.