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Park & Bailey - Coulsdon

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Park & Bailey - Coulsdon

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)

4.00 /5

The service we received was professional and friendly, and having a staff member who is solely responsible for looking after the sale is of enormous help.

review by Nigel Harradine

Reply from agent

Thanks for the review Nigel, happy to hear you thought our service was professional and friendly.

4.00 /5

Chris was professional and helpful throughout the whole process of our purchase, woudl definately recommend using him

review by Kellie Mills

Reply from agent

Hi Kellie, we appreciate the comments. Happy to hear you had a good experience when dealing with the team. Thank you.

3.00 /5

review by Antoine Hartley

1.00 /5

Really disappointed in the service with this company. Was shown a flat by Sam last Wednesday and was very interested. Had a few questions on the day and Sam was unsure and said he would let us know. We waited and didn’t hear back. We called back a day later and he wasn’t contactable but was told he would call us back. We waited until Saturday and called back and still uncontactable and they took another message. It’s now the end Monday and still no word. Very disappointing as we were very interested in the property. Hopefully this can help others with their experience.

review by Cat Spear

Reply from agent

Thank you for taking the time to leave a review. We note that this review does not appear to have been posted on the correct Google page and is for our Warlingham branch. https://g.page/r/CQN8uLPdWH9nEBM/review We’re sorry to hear that communication did not progress as expected following your viewing, particularly given your interest in the property. Clear and timely communication is important to us. We understand someone from the Warlingham branch has contacted you this morning to discuss this in person. Kind regards, Park & Bailey

1.00 /5

Really disappointed with the services from Park and Bailey. Poor management and lots of half truths.

review by Pete dooley

Reply from agent

Hello Pete, thank you for your review. It is crucial for us to maintain transparency and efficient management. Your feedback is invaluable, and we are committed to addressing these concerns. Please contact us directly on 020 8763 8060 or email coulsdon@parkandbailey.co.uk to discuss this further and allow us the opportunity to restore your confidence in Park and Bailey. Warm regards, The Park and Bailey Team

1.00 /5

Oh my god, the attitude and arrogance my partner received from a “Becca” during an enquiry. Honestly shocking and unacceptable. This member of staff needs training.

review by Lucca Banchiago

Reply from agent

Hello Lucca, as we are unable to link you as a customer from your username above and have no record on our system, it's difficult for us to be able to respond accurately, but of course, we are keen to speak with you to learn more. We'd be very grateful if you could please email us - coulsdon@parkandbailey.co.uk in order for us to respond. Thank you.

1.00 /5

Rude staff .

review by Cherie Ann

Reply from agent

Hi Cherie, thank you for leaving a review. We are unable to link you as a customer on our system, so it's difficult for us to be able to respond accurately. We would really like the opportunity to speak to you directly regarding your feedback. Could we please ask that you get in touch by calling 020 8763 8060 or emailing coulsdon@parkandbailey.co.uk at a convenient time for you? Thank you.

1.00 /5

review by Lui Prendi

Reply from agent

Hi Lui, we are sorry to see your 1-star review. We are unable to link you as a customer from your username, so it's difficult for us to be able to respond accurately, but of course, we are keen to speak with you to learn more. Could we please ask that you contact us by calling 020 8763 8060 or emailing coulsdon@parkandbailey.co.uk at a time that is convenient to you? Thank you.