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Redbrik Chesterfield

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
2.00 /5

A year ago I bought a house with Redbrik and i still think about how stressful it was! Worst experience buying a house with this company, they really ruined the process for me. Andrew S made my experience so difficult and he’s very rude and unprofessional. Me and my solicitor was shocked at the behaviour! If it’s your first time buying a house and you can avoid these then please do!

Reply from agent

Hi Chelsea, Thanks for sharing your feedback. We’re sorry to hear that the experience felt stressful looking back - that’s never our intention. It’s a shame we weren’t made aware of any concerns at the time, or in the year since completion, as we would always want the opportunity to address any issues promptly and support our clients through what should be an exciting milestone. Wishing you all the best in your home. Redbrik.

2.00 /5

Firstly the front line staff are brilliant and helpful. Sales team that support you once your offer to accepted are not great, they work …

Reply from agent

Hi Tom, Thanks for your feedback – we’re pleased to hear you found our front-of-house … More

2.00 /5

Poor/abrupt/factually incorrect (directly conflicting with Tennancy Agreement) information when requesting return of rental deposit. Escalated to Director who did resolve the situation promptly hence the score of 2 stars (which would have been 1 star if not resolved so promptly)

Reply from agent

Hi Mark, We apologise for the delay in your deposit return, but we want to assure you that the team have been working behind the scenes and following necessary procedures to release this to you. If there is anything further you would like to discuss, please feel free to contact us on the below number. 0114 361 0140

2.00 /5

I made a general enquiry but they wanted so much information I was reluctant to give my info. Well, bad luck on you. I've now found what I want and no stupid questions

Reply from agent

Hi Colin, apologies that the line of questioning felt extensive. We strive to collect as much information as possible to assist our potential buyers with their search and to offer security to our sellers and their homes. We're pleased to hear you have found a home and wish you the best with your move.

2.00 /5
Reply from agent

Hi Julie, Thank you for taking your time to leave a review. We are unable to find any of your details in our system, so if there is a problem, please feel free to give us a call on 01246 563060 if you'd like to discuss further. Thank you

2.00 /5

Very hard to get ahold of when needed and it too them 22 hours to get an offer in on a house. I know sometimes things happen but this was not a great experience.

Reply from agent

Hi Liam, we're sorry to hear you didn't have a great experience on this occasion. As you say, each property sale is different and we can only apologise it didn't go your way in this instance. If you'd like to get in touch, we'd love to see how we can help get you into the home you want - please give us a call on 01246 563 060 or pop in! Best wishes, The Redbrik team

2.00 /5
Reply from agent

Hi Paul, we’re very sorry to see that you have left a 2 star review. We take all feedback seriously, and would welcome any further details of your experience with us. If you would like to give our team a call on 01246 380 414, we are positive we can assist you.

2.00 /5
Reply from agent

Hi Darren, two stars does not reflect the experience we strive to offer our customers, we would like to offer our apologies, please contact us if you would like to discuss this further

2.00 /5
Reply from agent

Hi Keith, Thank you for your review. Please could you contact me to discuss your experience as i cannot find any of your details on our data base. Kind Regards Jessica Risorto 01246 563060

2.00 /5

Recently viewed a property with Redbrick, was very disappointed with the agent who showed us round - he couldn't answer any of the questions we asked and knew very little about the property

Contact details
Sales Phone:

01246 563 060

Sales Email:

sales@redbrik.co.uk

Lettings Phone:

01246 380 414

Lettings Email:

lettings@redbrik.co.uk

Opening hours

Unknown

Address

13-15 Glumangate, Chesterfield, Derbyshire, S40 1TX, UK, S40

About

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Our team

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