Poor/abrupt/factually incorrect (directly conflicting with Tennancy Agreement) information when requesting return of rental deposit. Escalated to Director who did resolve the situation promptly hence the score of 2 stars (which would have been 1 star if not resolved so promptly)
Reply from Redbrik Chesterfield: Hi Mark,
We apologise for the delay in your deposit return, but we want to assure you that the team have been working behind the scenes and following necessary procedures to release this to you.
If there is anything further you would like to discuss, please feel free to contact us on the below number.
0114 361 0140
