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Archer and Co

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

My sister and I had the sad task of selling our family home, which had been our parents house for almost 40 years. Out of 4 estate agents, 3 local and 1 national, we chose Archer and Co because Alex was professional, personable and genuine. He was empathetic, he listened to us and we felt that we could trust him with the sale of our parents’ home. He helped us through the early stages producing the most professional online brochure and video which generated a lot of interest. Within a week we sold STC and the process then was mainly handled by Gill who has been an excellent sales progression manager, keeping us updated at every stage and replying very promptly to all our queries and keeping both sides in the loop with all developments. Gill reassured us throughout and we trusted her completely. In the end everything went through and we feel that we definitely chose the right agents to sensitively and professionally market our family home. Even then on the day of completion Alex phoned to thank us for allowing them to handle the sale and to make sure that we were happy with the service we had received. Behind the scenes at Archer and Co there are a team working together to get the job done, but Alex and Gill especially made an emotional process bearable. I would have no hesitation in recommending Archer and Co, they have been fantastic. Thank you.

Reply from agent

Wow what a review! Thank you to both you and your sister for trusting us with the sale your family home. You were a pleasure to deal with throughout the process so thank you for being amazing clients.

5.00 /5

Our family sold our home through Archer & Co. Circumstances meant that we were remote throughout the sale process, often many hours drive away. However, we found the support that the team provided - in particular Alex and Gill - was always available, immediate, transparent and honest. We avoided a lot of the stress of the process, and the advice throughout the sale meant that, at the end, we feel that we have not only smoothly completed a significant financial transaction but also found buyers who will love and cherish the home as much as we did.

Reply from agent

Thank you for this fantastic feedback Owen. Thanks again for being a great client and trusting us with your parent's family home of 20 years!

5.00 /5

When it came to moving, there was only one estate agent we felt could give us what we needed and that was Alex and the fabulous team at Archers. They were brilliant all through the process. They created the most amazing video of our property which prompted so many of our friends and family to say ‘why are you moving and leaving your fabulous home’!! They did us proud. Our move was because we wanted to move back closer to friends and family. It took a time for us to find the right new home but we got there. We would recommend Archers every time and they were a pleasure in helping us.

Reply from agent

Lisa this is great feedback and I'm so pleased you were happy with the results. We hope you are settling well into your new home!

5.00 /5

I switched to Archer & Co after having my property on the market with another agency for over 6 months with no firm progress. Within the first week of listing (with quality images and write ups) I had several viewings and within 2 weeks of listing I received an offer in excess of the marketing price. At all times Alex and the team in the office were contactable and knowledgeable, with advice on all aspects of the sale. Once the sale was progressing Gill was fantastic and always kept me fully up to date of progress and ensured total visibility on any issues that came about during the conveyancing process. Would always recommend and if I return to the area Archer & Co will be my first port of call.

Reply from agent

Chris thanks for this awesome feedback. This feedback means alot to the team. Its unfortunate that often we are the second agent in, but it drives us even more to get our clients the result they deserve! And I'm glad that we got that result for you. I hope you are enjoying your new life up north.

5.00 /5

When a house we had been interested in came to the market in a popular area we needed to act quickly. Having explained our desire for this particular house to Alex and the team at Archer & Co they quickly helped us put our house on the market. The service we received was first class, from a professional, enthusiastic team that have a great insight into the local housing market. Within only a couple of days our house received several offers all of which were above the asking price. Having then had an offer accepted on the property we wanted to purchase (also marketed by Archer & Co) we were looked after by Gill who guided us through the process and provided great communication at what was a busy time with the stamp duty holiday coming to an end. We are now in a fantastic new home and the professional service Archer & Co provided to us as both buyers and sellers made it a good experience. We would highly recommend them and would use them in the future should we ever find ourselves moving again.

Reply from agent

Ian it was a pleasure dealing with you both! We all wish you and the family the very best in your new home. We are so happy and honoured that we helped you find it! Good luck with the renovation!

5.00 /5

From the start Alex gave us both confidence that he would sell our house at a good price for us. I loved the way we could What’s App him and he would reply as quickly as he could , often immediately, always the same day . Once the sale was agreed , Gill took over . She was very patient with us , as we were nearing completion I was emailing her most days . Both Jen and Emma were great showing people around too . Would highly recommend Archers .

Reply from agent

This is amazing feedback! Glad that you were happy with our service throughout every level of the process! Thank you again for trusting us to manage the process for you and get you the best result.

5.00 /5

We had tried selling with another agency, but didn't have any viewings and service was not great. After coming off the market for a while, we decided to try again but with Archers instead. The work Alex and the team put in was excellent, the photos and video showed off the house so well. Marketing was across different media (not just RightMove or other website), so good exposure of the property. Despite the pandemic we had viewings, and finally an offer. We got the price we wanted for it, so pleased with that. Support from Gill on the completion process was good, and helps to have someone just looking after that part of the selling process. We have been pleased with Archers, and definitely would recommend to anyone after a professional agency.

Reply from agent

Chris it was a pleasure working with you! Yes it was certainly testing time with the Pandemic and I know you had your fingers burnt by the previous agent but Im so glad you invested in us second time round. I gald you appricated our efforts and I hope you and the family are now settling into your new home.

5.00 /5

Jack has been great through the whole process of selling the house. Really engaging and knew exactly what I wanted. Can highly recommend Gill in the office too… great team :)

Reply from agent

Thank you for taking the time to leave us this great review!

5.00 /5

We felt very comfortable leaving everything to Alex and the team, having moved several times before the team provided an excellent service, everyone was extremely professional, Gill was excellent in managing the after sales and we were kept up to date every step of the way. Can’t recommend them highly enough! Jayne and Paul

Reply from agent

Jayne, It was a pleasure working with you. Thank you for such great feedback! I hope you both enjoy settling down on the coast and starting your new chapter.

5.00 /5

Kerrie Edwards and all the team at Archers provided us with an excellent professional service with plenty of telephone, email and in person contact regarding viewings, viewing feedback and our offer.

Reply from agent

Thanks for this great feedback! Really means a lot to the whole team.

Contact details
Sales Phone:

01291 626262

Lettings Phone:

01291 626262

Lettings Email:

chepstow@archerandco.com

Opening hours

Unknown

Address

30 High Street, Chepstow, Wales, NP16 5LJ, UK, NP16

About

We are a family-run estate agency business, who have been proudly living and operating in the area for nearly 40 years. With a genuine and invested love for the local community we offer a highly personal and quality service for each and every client. We are confident in our friendly and honest approach and enjoy forging fantastic working relationships with everyone we work with. Traditional estate agency is at our core, but as a newly established and dynamic team, we are excited to adapt to current trends and are constantly evolving to fit the fast paced world we live in now. From arguably the most important purchase of your life – your first home, through to family houses and sprawling country estates, we are not defined by the properties we sell but rather by the way in which we work. With a dedicated team focussing on providing our clients with the best possible service we consider ourselves experts in our field with a highly informed knowledge base and in depth understanding of the property market in our area.

Our team

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Relocation Agent Network

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