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Archer and Co

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Our purchase has by handled by Kerrie Edwards whose assistance, guidance and knowledge have been outstanding. She is exceedingly professional, remarkably efficient and extremely helpful. She had been an absolute asset in facilitating our purchase with her experience and friendliness. If anyone is buying or selling in NP26 : use Archers and ask for Kerrie ! Geoff and Janet Davies

Reply from agent

Geoff thank you for taking the time for leaving us this amazing feedback and i'm glad to hear you had a positive experience buying through us!

5.00 /5

Kerrie has been more than an estate agent! Kerrie has taken the sale of my house to another level. In my absence from home. Kerrie dealt with all the admin and viewing requirements. Kerrie understands the need of the client and executes them brilliantly. Kerrie's work s etheric, knowledge and professional diligence is outstanding.with pleasure give my 100% faith in Kerrie able to deliver the dream with here expertise.

Reply from agent

Alex this is such great feedback and summing up Kerrie perfectly! Thank you for taking the time to leave us a review!

5.00 /5

I engaged Archers to sell my house. Communication has been excellent throughout, with the sales team (mainly Lisa) and the progression team (Gill). Archers have been trustworthy and cooperative.

Reply from agent

Hi Claire. Lisa & Gill will be so happy that you took the time to leave such a glowing review. Thank you from all of the team!

5.00 /5

A big thank you to Alex and Gill for all their help when selling my late parents house. The service was excellent and they couldn't have done more to help. Gill was amazing at keeping me up to date throughout the process.

Reply from agent

Rebecca thank you for giving us the opportunity to take over the sale of your parent's bungalow. I know you had several stressful months prior to using us with the property not selling so i'm glad we were able to secure a buyer within a few weeks and push it through to completion.

5.00 /5

Can highly recommend Archer & Co. With special thanks to Gill Vaughan whos the sales progressions manager. This Agent is one of the Best, If not the best. Alex Buchanan Sales Negotiator & Valuer .... Great work !

Reply from agent

Malcolm thank you so much for leaving this review! We wish you the best of luck with the future.

5.00 /5
Reply from agent

Thanks for leaving us this 5 star feedback!

5.00 /5

Put my nest egg on the market Easter 2021 but not a great deal of interest so managed to work it that I kept it, but come Feb 2022 I was again in a position to sell. Alex and his team at Archer and Co were perfectly professional in relisting my property using the original advert with a few up to date tweeks. This time was incredibly successful in interest and offers and their after support has been second to none. They made the experience of selling my first property a breeze and I only wish I was in the position to do more. Looking forward to Alex valuating my current project.

Reply from agent

Lauren is was great working with you and thank you for taking the time to leave this fabulous feedback.

5.00 /5

Our experience of Archer & Co, Chepstow so far has been very good. We have been kept well informed by the whole team, led by Kerrie Edwards.

Reply from agent

Joe thanks for taking the time to leave this great feedback!

5.00 /5

Estate Agents are NOT all the same… Looking to sell my late Mum’s house I knew that I was going to find the whole process fraught with the emotional aspects such situations unavoidably cause. We’re also a 100 mile round trip away from her house, so the process was going to be low hands-on by us & reliant on a high degree of trust & communication with our Agent. Our original Agent decided to close his business several weeks after we joined him & he passed over his portfolio to Archer & Co; so initially Archer & Co became our Estate Agent by default! We’d not considered them originally as they were 10 miles away from Mum’s house & we’d supposed it was best to be with an Agent in the town. However, after researching them online we were immediately impressed with them & learned that they were more “on the ball” than the local Agents we’d considered. After getting reassurance on such things as advert composition, photographs, narrative, escorted viewings etc. & seeing their far superior online presence, we decided that Archer & Co were most likely going to be the right team after all. Just a few days in & a steady stream of viewings got underway. We were given adequate notice of viewings (including names, times, etc. by phone & email), & received very prompt (& detailed) follow-up information (which was very important to take on board for any future enquiries). We soon received a cash offer but considered it too low. We learned that Archer & Co don’t put offers to their clients unless they are reassured that the buyer is in a position to complete the sales transaction. This was new to us but appealed because it meant that any offers we received would be genuine & worthy of serious consideration. We found it refreshing to be able to have frank conversations with Archer & Co about price, the layout & content of the online adverts etc. Knowing they were available 24/7 was also a plus as our own lives are quite manic & we can be tricky to get hold of. None of this fazed Archer & Co! We received another cash offer within a few weeks from a buyer looking for a quick transaction who was also chain-free. We accepted a slightly lower offer than we were asking - but higher than the previous one - & knowing the buyer’s financial situation was genuine is what swung the decision for us. Archer & Co kept us appraised throughout. Once the buying process began we were transferred to Caroline, their excellent Sales Progressor, who stayed with us every step of the way right through to the end. She always got back to us quickly & was able to liaise with our Conveyancer as well as the Buyer. We all knew where we were, whether anything was outstanding, & what we all were aiming for by way of Exchange of Contracts & Completion dates. Our sale went through in 15 weeks. We were very pleased. Archer & Co even honoured the previous Agent’s fee (which was less than they would have normally charged) without compromising their input & support in any way. They work very hard for their clients; they’re professional & strategic, knowledgeable, focused & proficient. And on top of that they are also lovely to work with & are professional to the nth degree! A wonderful team we were lucky to have working for us: Alex, Harriet, Lisa, Jen, Gill – all 5*. I have no hesitation in recommending Archer & Co to anyone looking for a first rate, diligent Estate Agent. How reassuring that not all Estate Agents are the same: Archer & Co certainly don’t do “same”.

Reply from agent

Louise this is probably one of the best reviews we've had! Thank you so so so much for this! You've made the whole team smile reading this. We all work super hard to provide the exact service and experience you have described so again thank you for taking the time to write such a details and comprehensive review of your experience!

5.00 /5

A pleasure having Kerrie guide us on our second attempt at selling. Unfortunately we went with a rival company initially who promised us the world and didn’t deliver, we were tied in for 7 months and in that time Kerrie contacted me several times offering advice. As soon as we were out of contract Kerrie came in and delivered the most amazing service throughout keeping us informed of all steps, ensuring nerves were calmed at trying to sell again and any fears we had were unfounded. The photos and videos were fabulous and showcased our home to its full potential. In all we had 2 viewings within the first few days and 2 offers. The service from the team with Kerrie leading has been efficient and highly organised and we would highly recommend Archer’s and her services to others.

Reply from agent

Emma thank you for this amazing review! It is always frustrating when customers come to us after a bad experince being locked into long contracts with other agents! But im glad our marketing and the service resulted in getting you 2 offers within days!

Contact details
Sales Phone:

01291 626262

Lettings Phone:

01291 626262

Lettings Email:

chepstow@archerandco.com

Opening hours

Unknown

Address

30 High Street, Chepstow, Wales, NP16 5LJ, UK, NP16

About

We are a family-run estate agency business, who have been proudly living and operating in the area for nearly 40 years. With a genuine and invested love for the local community we offer a highly personal and quality service for each and every client. We are confident in our friendly and honest approach and enjoy forging fantastic working relationships with everyone we work with. Traditional estate agency is at our core, but as a newly established and dynamic team, we are excited to adapt to current trends and are constantly evolving to fit the fast paced world we live in now. From arguably the most important purchase of your life – your first home, through to family houses and sprawling country estates, we are not defined by the properties we sell but rather by the way in which we work. With a dedicated team focussing on providing our clients with the best possible service we consider ourselves experts in our field with a highly informed knowledge base and in depth understanding of the property market in our area.

Our team

No team information available

Relocation Agent Network

No marketing information available

No awards information available

No marketing information available

No awards information available