I got in contact with Charles David Casson estate agents and spoke to a lady called Macey. From the offset she was extremely helpful. The original property had gone so she offered an alternative property that she had. She kept in contact constantly with me and kept me updated on everything to the point where I didn't even need to ask any questions. She was very helpful and her customer service was second to none and would highly recommend this estate agents to everyone in the future!
Booking a viewing and placing offers were straightforward and Les was always quick to get back to us and update us so we did not have too much waiting around and worrying. It never felt like we were being pushed into any quick decisions and the members of staff we spoke to were friendly and helpful.
Charles David Casson were great from start to finish. They were personal, upfront, clear, helpful and honest throughout the process of selling our home. They gave us good advice, marketed the house in the right places and in a fantastic way. Would 100% recommend their service.
A really lovely estate agents run by decent, caring brothers. Charles David Casson go the extra mile with the management of my flat. They provide detailed inspection reports with lots of info because they know that I like/feel the need for this. They have found me a wonderful tenant which I’m really grateful for. Neil and Matt (and all other staff that I’ve dealt with) are always so happy to help me and I feel like they really care, Neil is very good at making sure the whole letting process is very stress free and takes the hassle out of everything. They are quick to call if there’s anything I need to sort. I think they are a very decent price and do a lot for their money. It’s like no job is too small for them! When I had my little boy in March they sent a lovely card, teddy, chocolates and rose bush which is now planted in my garden- if that isn’t going the extra mile with lovely customer service I don’t know what is!! I really do recommend them and am very grateful that they keep it so stress free for them! Wouldn’t bother looking elsewhere.
Really have appreciate the support from this company (especially Jasmyne Devereaux, with whom I have mainly dealt) and would not hesitate to recommend. They have been very quick at responding to queries and their professionalism always shines through. It is a first class service run superbly!
Generally very happy with CDC. I really liked their approach of live stream and then arranging a personal viewing. This really helped save time and only go for properties which made sense to us. Overall tenancy process was well explained and quite smooth. Special thanks to Macey and Veresia for all the help
Wow what a team if your looking for someone to take away the stress and let you do what your good at adding homes to the market this is the company for you. Their plug and play modern attitude combined with years of knowledge really means your head if the competition already!! Professionals throughout, everyone stands out in their team so you are in safe hands !!
I finally found an estate agent that will bend over backwards to find you a place as quick as possible. I've dealt with many estate agents in the past but Louise is in a class of her own, friendly, helpful and done everything in her power to make it as easy as possible and stress free finding a place. Louise then put me onto Macey, who was just as helpful as Louise and I'm looking to move in the next couple of weeks. I don't why other estate agents can't work like this,, I take my hat off to you all and thank you for everything.
Ben Withers was very good at keeping us upto date with buying our house. Very helpful when we wanted to view again. Thank you
Les Hack was the Ultimate Professional, patient , on top of the situation and understanding of all our concerns, happy to take our phone calls and give super advice, a pleasure to work alongside.
Imperial House, Cottage Place, Victoria Street, Chelmsford, Essex, CM1 1NY, South East, UK, CM1
Charles David Casson is a family owned, independent, award-winning estate and letting agent for Chelmsford and the surrounding areas. With over 150 years of combined experience, we are dedicated to achieving the best results and making your move as stress free as possible. We’ll be there whenever you need us, from the first stage to the last, and beyond.