I have been impressed with the marvellous services received from Charles David Casson Estate Agent from Chelmsford. The reason why I had chosen this agent was that other estate agents were not willing to help me to rent with the support of a guarantor as I started my business less than a year ago. So I can not prove my income due to not submitting tax returns yet. Macey was extremely helpful. I was amazed to experience her dedication, enthusiasm and communication skills. She is simply the best! I am extremely grateful to Macey Smith and her team for their time, attention, understanding and tremendous help in every aspect of this letting. I am more than happy to recommend Charles David Casson and especially Macey Smith to my family and friends in the future. Thank you so much for everything Macey!!PositiveResponsiveness, Quality, Professionalism, Value

Very nice and helpful estate agents. Good communicationPositiveResponsiveness, Quality, Professionalism

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Sold house really quickly for us, proactive and responsive throughout and kept us informed with what was going on.PositiveResponsiveness, Quality, Professionalism, Value

Very good experience Macey was very helpful in the whole letting process !PositiveResponsiveness, Professionalism

I have recently used this estate agents when renting a property under their management and they have been amazing. I have been liaising with Macey and Jasmine who have been very quick and efficient with communication and all questions have been answered promptly. Professionalism and customer service is great. I'd highly recommend using them and their services!

I got in contact with Charles David Casson estate agents and spoke to a lady called Macey. From the offset she was extremely helpful. The original property had gone so she offered an alternative property that she had. She kept in contact constantly with me and kept me updated on everything to the point where I didn't even need to ask any questions. She was very helpful and her customer service was second to none and would highly recommend this estate agents to everyone in the future!

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A really lovely estate agents run by decent, caring brothers. Charles David Casson go the extra mile with the management of my flat. They provide detailed inspection reports with lots of info because they know that I like/feel the need for this. They have found me a wonderful tenant which I’m really grateful for. Neil and Matt (and all other staff that I’ve dealt with) are always so happy to help me and I feel like they really care, Neil is very good at making sure the whole letting process is very stress free and takes the hassle out of everything. They are quick to call if there’s anything I need to sort. I think they are a very decent price and do a lot for their money. It’s like no job is too small for them! When I had my little boy in March they sent a lovely card, teddy, chocolates and rose bush which is now planted in my garden- if that isn’t going the extra mile with lovely customer service I don’t know what is!! I really do recommend them and am very grateful that they keep it so stress free for them! Wouldn’t bother looking elsewhere.

Excellent service from Matt, Bradley and Les. Brad was very honest, friendly, professional and helpful throughout the process in finding us a buyer for our property, which we had previously tried to sell several times through other agents, without success.PositiveProfessionalism