James is the building manager for the block of flats I live in and he is incredibly helpful and quick to respond to emails. I had a very frustrating experience recently where an alarm in a neighbouring flat was going off incessantly and the leaseholder was not responding to requests to fix it - James was very proactive in trying to sort this out, and really supportive and understanding. Thankfully the situation is now resolved.

The property was an abandoned one with so many disfunction utilities with no response to emails on complaints until I was able to speak with Freya who was so helpful at every complaint onwards making sure they were fixed though some are yet to be attended to. Thank you, Freya.

I rented a flat managed by Seraph for a period of 10 months. Overall my experience was good. Communication at the start and end of my tenancy was excellent although during the tenancy, response times could be quite slow with regards to general enquiries and repair requests. Everything did get resolved eventually though. I was very happy with the check out process - Katie H. was very efficient on email, and my full deposit was returned to me quickly with no quibbles. Overall I have had a good experience with Seraph. Thank you.

we had some issues with our new rented student house, but those were all fixed in sometime. Thanks to Seraph maintenance team.

Dealt with Gianni on a problem which he replied to immediately and kept me informed. Very happy with the service I reciev from him.

Had exceptional service and assistance from Joe at Seraph when the lifts were out of service at my blocks of flats. He went out of his way to help me as I had long Covid at the time and was struggling walking up the stairs. Thank you Joe.PositiveResponsiveness, Professionalism

We are owners of a flat in a block managed by Seraph. Joe at Seraph has been super helpful and knowledgeable about the issues facing flat owners and has been instrumental in moving things along with the local authorities in resolving these issues. Thank you Joe!

Had exceptional service and assistance from Joe at Seraph when the lifts were out of service at my blocks of flats. He went out of his way to help me as I had long Covid at the time and was struggling walking up the stairs. Thank you Joe.

This company took a little while to respond to my emails, however all queries I had were answered with a simple phone call. This company really tries to look after prior tenants, and it shows. I would have given them 5 stars, but it did take just over 105 days to receive my deposit. Besides the return of the deposit, I would recommend this company in comparison to other letters such as Rocket Residential or Let Right.PositiveResponsiveness, Quality, Professionalism, Value