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Seraph Property Management

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
4.00 /5

My original experience with Seraph was an extremely stressful and bad experience, where my move in had almost every issue under the sun. I was advised the property was professionally cleaned prior to move in, but all the cupboards were …

Reply from agent

Thank you for sharing such a detailed account of your experience with us over the last four years. … More

4.00 /5

Ameera was very professional during the inspection. She asked if there was anything we were concerned about in the property and made a note of things that may need looking at.

Reply from agent

Many thanks for taking the time to leave a review of our service, we really appreciate it.

4.00 /5

Ameera was very friendly & thorough during the house inspection & offered useful, practical advice

Reply from agent

Many thanks for taking the time to leave a review of our service, we really appreciate it.

4.00 /5

Seraph finally managed to fix the electric gate at Bartley Wilson Way entrance.That gate has not been working correctly for the last 15 years! Big shout out to Callum at Seraph for succesfully managing this complex project.

Reply from agent

We are sorry to receive this review. We understand your frustration and we are trying to resolve the issue but the delays have been outside of our control. As we have advised, we will have an update for you early next week and will be in touch. If there is anything else we can help with, please email blocks@seraph.pm

4.00 /5

I really appreciate the prompt and professional service from the maintenance team. Requests are handled quickly, It makes living here much more comfortable—thank you!

Reply from agent

Great to hear and thank you very much for your review

4.00 /5

The accommodation itself is great, any maintenance issue is resolved swiftly. Staff are great, friendly and helpful. The only problem I have got was the noises from surrounding bars and pubs with live music.

Reply from agent

Thank you for your feedback! We’re glad to hear you’re happy with the accommodation and our team’s support. lease don’t hesitate to reach out if there’s anything else we can assist with!

4.00 /5

A quick but very well deserved compliment for Kaitlin Vanner and Natasha Chick at Seraph. These 2 ladies are profession, very easy to communicate with and really importantly for me conscientious and thorough. They have made it possible for me maintain to properties whilst living outside of the UK.

Reply from agent

It's fantastic to hear about your positive experience with Liam Nolan at Seraph. We greatly appreciate your commendation and are thrilled to know that Liam consistently goes above and beyond to ensure quality service in your dealings with our company. We'll make sure to pass on your kind words to Liam and the rest of our team. If you have any more feedback or if there's anything else we can assist you with, feel free to let us know. Thank you for choosing Seraph!

4.00 /5

My experience of this company has not always been positive, and at one point I would have given a very low rating. However since Sara Hughes has been my point of contact I have to say the service has significantly improved, and now meets my expectations of a company managing a high end rental. Currently very happy and no complaints.

Reply from agent

We appreciate your honesty and are glad to hear that your experience has improved since Sara Hughes became your point of contact. It's important to us that our clients receive the level of service they expect. Thank you for your feedback!

4.00 /5

Thanks Freya for the prompt response to maintenance request.

Reply from agent

Thank you for your kind words! We're glad we could assist you promptly with your maintenance request. Best regards, The Seraph Property Management Team

4.00 /5

Robyn Perrett has recently taken over managing our property. She has prepared a comprehensive report on the property and suggested sensible ways forward. I hope that this standard of management will continue.

Reply from agent

Thank you for your feedback! We're delighted to hear that Robyn Perrett has taken over managing your property and has already made a positive impact. We ensure you that the whole team at Seraph always strives for a high standard of management for all of our clients! Thank you once again

Contact details
Sales Phone:

02921 671444

Lettings Phone:

02921 671444

Opening hours

Unknown

Address

1 St. Martin's Row, Albany Road, Cardiff, CF24 3RP, UK, CF24

About

Seraph Property Management are specialists in residential and block management as well as many aspects of domestic and commercial property maintenance. We adopt a personal approach to managing a property and ask about the individual’s goals as well as thinking about the property over the course of its lifetime. Our clients range from individuals with one property through to letting agents that wish to outsource their management as well as freeholders, leaseholders, developers and receivers of rent. We also work with other management companies to take care of their maintenance and facilities management. Our core management team are based in Cardiff, from here they will co-ordinate all aspects of property management including compliance, finance, health and safety and customer liaison. They support our Site Agents or Housing Officers who will visit our portfolio regularly and ensure the properties are being kept to the expected standard, or visit when an issue is raised. They are based in the area relating to your block along with trusted contractors for emergencies and general day-to-day work.

Our team

No team information available

No memberships information available

No marketing information available

No awards information available

No memberships information available

No marketing information available

No awards information available