Always quick to respond to any problems i have with properties, especially Jess Reynolds!
My experience of this company has not always been positive, and at one point I would have given a very low rating. However since Sara Hughes has been my point of contact I have to say the service has significantly improved, and now meets my expectations of a company managing a high end rental. Currently very happy and no complaints.
Thanks Freya for the prompt response to maintenance request.
Robyn Perrett has recently taken over managing our property. She has prepared a comprehensive report on the property and suggested sensible ways forward. I hope that this standard of management will continue.
Had great customer experience with freya.I do appreciate her customer service and dedication.
Albany Appliances have been dealing with Seraph for a number of years, including Freya, the property manager. They are easy to communicate with and very helpful regarding all admin duties. They allocate and process jobs for us in a timely manner and pay in a timely manner. A very professional outfit who we enjoy working with.
We have been in contact with Freya Oatridge - very professional and helpful.
We’ve been having a few small issues with our flat and Freya has been really helpful and quick in her communication and keeping us updated. Freya has been getting contractors out to us and trying to settle everything as quick as possible and has continuously kept in touch and kept us in the loop, really appreciate her support and customer service!
We’ve been having a few small issues with our flat and Freya has been really helpful and quick in her communication and keeping us updated. Freya has been getting contractors out to us and trying to settle everything as quick as possible and has continuously kept in touch and kept us in the loop, really appreciate her support and customer service!
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1 St. Martin's Row, Albany Road, Cardiff, CF24 3RP, UK, CF24
Website:
http://seraph.pmSeraph Property Management are specialists in residential and block management as well as many aspects of domestic and commercial property maintenance. We adopt a personal approach to managing a property and ask about the individual’s goals as well as thinking about the property over the course of its lifetime. Our clients range from individuals with one property through to letting agents that wish to outsource their management as well as freeholders, leaseholders, developers and receivers of rent. We also work with other management companies to take care of their maintenance and facilities management. Our core management team are based in Cardiff, from here they will co-ordinate all aspects of property management including compliance, finance, health and safety and customer liaison. They support our Site Agents or Housing Officers who will visit our portfolio regularly and ensure the properties are being kept to the expected standard, or visit when an issue is raised. They are based in the area relating to your block along with trusted contractors for emergencies and general day-to-day work.
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No memberships information available
No marketing information available
No awards information available