Seraph have managed a flat I owned in a block of flats for several years now. They are always responsive and fees are reasonable. Recently I sold this flat to my son. The solicitors we used were so appallingly slow and unprofessional that the deal almost fell through. We completed the sale within one hour of the expiry of my son's mortgage offer. Were it not for the help we received from Seraph in phoning both sets of solicitors when they were ignoring my calls, I doubt we would have had the will to carry on pushing to complete the deal which was crucial for my son. Many thanks to the staff at Seraph.PositiveResponsiveness, Value
A big thank you to Andrew Southgate for all your help yesterday, always professional,friendly and helpful.PositiveProfessionalism
I know Gianni from his previous role managing the property where I live (rented, and then bought). He is unfailingly helpful and thoughtful, and continues to offer sage advise in his new role. I was investigating the issues around physical accessibility to building areas that have steps, and asked Gianni. He responded immediately with a lot of generous detail, showing knowledge of all the subtleties and practicalities that residents might face with various of the options. This is typical of my experience with Gianni - getting issues addressed quickly, and without bureaucracy. Gianni went above and beyond in his support of us as residents here, and I know that many others in the estate also hold him and his work in similar high regard.
The service I have received from Gianni Arrighi has been absolutely excellent - he has simply stepped beyond anything expected while establishing the management support for our RTM company. He has responded to my every inquiry in a remarkably timely manner. Well done.
Lost my bag with Keys and phone, situation was resolved quickly to let me back in the flat. I am extremely grateful especially as it was on a SundayPositiveResponsiveness, Quality, Value
I am currently renting a property managed by Seraph Property Management, I have been with them for over a year so far and any issues I have had with the property have been resolved quickly. Ross has been incredibly helpful and the epitome of exceptional service, he truly is a credit to your company.PositiveResponsiveness, Professionalism
Hello i spoke with Gianni Arrighi this morning and what a lovely man - really helpful and sent me some information too on my query. We need more folk like him in our world now - he is a credit to your company bless him pattiexPositiveResponsiveness, Quality, Professionalism, Value
If you need a team of professional, friendly and expert people to manage your property look no further than Seraph Property Management. I was blown away by their knowledge and expertise. Working with the various teams - both at the properties themselves as well as in the office - highlighted how much they care about what they do, that they treat each property in a bespoke way for the best results.PositiveProfessionalism
As a resident of Westonia House I can honestly say we've finally got an excellent property service manager in Gianni. Please don't let anyone make the mistake of letting this guy go. His sense of duty to his position is unrivalled compared to previous managers.PositiveResponsiveness, Professionalism
We are looked after by Nicola at our development. She is very quick to solve any problems we have and is always professional and friendly.
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1 St. Martin's Row, Albany Road, Cardiff, CF24 3RP, UK, CF24
Website:
http://seraph.pmSeraph Property Management are specialists in residential and block management as well as many aspects of domestic and commercial property maintenance. We adopt a personal approach to managing a property and ask about the individual’s goals as well as thinking about the property over the course of its lifetime. Our clients range from individuals with one property through to letting agents that wish to outsource their management as well as freeholders, leaseholders, developers and receivers of rent. We also work with other management companies to take care of their maintenance and facilities management. Our core management team are based in Cardiff, from here they will co-ordinate all aspects of property management including compliance, finance, health and safety and customer liaison. They support our Site Agents or Housing Officers who will visit our portfolio regularly and ensure the properties are being kept to the expected standard, or visit when an issue is raised. They are based in the area relating to your block along with trusted contractors for emergencies and general day-to-day work.
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