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Seraph Property Management

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5
Reply from agent

Thank you for the 5* review!

5.00 /5

Our block / development is managed by Seraph Property Management. Day-to-day management is also assisted by Ida Matczak - Assistant Block Manager. The block management service received, is highly efficient, very helpful and prompt - in dealing with any matters raised. This is coupled with a very knowledgeable - professional approach. Greatly appreciated.

5.00 /5

Sorry in advance for the low level of writing😭. I don’t do English as my degree. My time at damside has been very pleasant, moving in I didn’t really have any problems since I did see it that much more different than boarding school. However, in the second term, it got a-bit stressful since I had to pay rent and go to uni at the same time, Jess really helped me out with the payment as it allowed me to breathe a bit and focus on what I actually needed to do. Her checkups on how I was doing once in a while were also really helpful, gave me a reality check that I needed to focus 🤣. Accommodation wise, the kitchen was a pain to use at the start as people would you your things without asking, mess up the place and whatnot, same thing with people shouting in the corridors at night, however, once I spoken to Jess about it, the problems were all sorted within a couple of days and I’m glad to say I haven’t had any problems since the start of the first term which makes it a really nice accommodation to stay in. Sorry I don’t really know how to end a review but thanks for reading!

5.00 /5

In the Cathedral Gardens development recently there have been changes in the personnel dealing with our block. It was a pleasure to deal with Paige who dealt with some problems regarding a door which had become stuck. Paige phoned me to see if I could meet the workman who came to mend the door. The workman phoned me to say what time he would arrive and was able to fix the door to the bin store. Paige also arranged to get a one off rubbish clearance as the bins were overflowing. I also mentioned that the bins needed a deep clean and Paige is in the process of arranging a deep clean. I find that Paige always answers emails with efficiency and in a timely manner. It is good to have such an efficient person on the team at Seraph Management.

Reply from agent

Thank you so much for your wonderful review, Susan! We greatly appreciate your kind words and are thrilled to hear that Nicola has been a fantastic person to contact during any property problems you have faced. We pride ourselves on providing clear communication between Seraph and the leaseholders, and Nicola has been instrumental in maintaining this. Her dedication and willingness to go above and beyond are truly remarkable. We are grateful to have her as our representative. Thank you once again for your support!

5.00 /5

Swift response, Denise was very helpful. Much appreciated service.

Reply from agent

Thank you for the 5* review!

5.00 /5

Sara Hughes as been so wonderful in discharging her duties. Thanks for all you do.

Reply from agent

Thank you for the 5* review!

5.00 /5

Thanks Ameera for your support in fixing my curtains. It’s very much appreciated.

Reply from agent

Thank you for the 5* review!

5.00 /5

Convenient and comfortable, also services are rendered swiftly and efficiently @ sarahuges 🥰🥰🥰 …

Reply from agent

Thank you for the 5* review!

5.00 /5
Reply from agent

Thank you for the 5* review!

Contact details
Sales Phone:

02921 671444

Lettings Phone:

02921 671444

Opening hours

Unknown

Address

1 St. Martin's Row, Albany Road, Cardiff, CF24 3RP, UK, CF24

About

Seraph Property Management are specialists in residential and block management as well as many aspects of domestic and commercial property maintenance. We adopt a personal approach to managing a property and ask about the individual’s goals as well as thinking about the property over the course of its lifetime. Our clients range from individuals with one property through to letting agents that wish to outsource their management as well as freeholders, leaseholders, developers and receivers of rent. We also work with other management companies to take care of their maintenance and facilities management. Our core management team are based in Cardiff, from here they will co-ordinate all aspects of property management including compliance, finance, health and safety and customer liaison. They support our Site Agents or Housing Officers who will visit our portfolio regularly and ensure the properties are being kept to the expected standard, or visit when an issue is raised. They are based in the area relating to your block along with trusted contractors for emergencies and general day-to-day work.

Our team

No team information available

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No marketing information available

No awards information available

No memberships information available

No marketing information available

No awards information available