Our block / development is managed by Seraph Property Management. Day-to-day management is also assisted by Ida Matczak - Assistant Block Manager. The block management service received, is highly efficient, very helpful and prompt - in dealing with any matters raised. This is coupled with a very knowledgeable - professional approach. Greatly appreciated.
Sorry in advance for the low level of writing😭. I don’t do English as my degree. My time at damside has been very pleasant, moving in I didn’t really have any problems since I did see it that much more different than boarding school. However, in the second term, it got a-bit stressful since I had to pay rent and go to uni at the same time, Jess really helped me out with the payment as it allowed me to breathe a bit and focus on what I actually needed to do. Her checkups on how I was doing once in a while were also really helpful, gave me a reality check that I needed to focus 🤣. Accommodation wise, the kitchen was a pain to use at the start as people would you your things without asking, mess up the place and whatnot, same thing with people shouting in the corridors at night, however, once I spoken to Jess about it, the problems were all sorted within a couple of days and I’m glad to say I haven’t had any problems since the start of the first term which makes it a really nice accommodation to stay in. Sorry I don’t really know how to end a review but thanks for reading!
In the Cathedral Gardens development recently there have been changes in the personnel dealing with our block. It was a pleasure to deal with Paige who dealt with some problems regarding a door which had become stuck. Paige phoned me to see if I could meet the workman who came to mend the door. The workman phoned me to say what time he would arrive and was able to fix the door to the bin store. Paige also arranged to get a one off rubbish clearance as the bins were overflowing. I also mentioned that the bins needed a deep clean and Paige is in the process of arranging a deep clean. I find that Paige always answers emails with efficiency and in a timely manner. It is good to have such an efficient person on the team at Seraph Management.
Swift response, Denise was very helpful. Much appreciated service.
Sara Hughes as been so wonderful in discharging her duties. Thanks for all you do.
Thanks Ameera for your support in fixing my curtains. It’s very much appreciated.
Convenient and comfortable, also services are rendered swiftly and efficiently @ sarahuges 🥰🥰🥰 …
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1 St. Martin's Row, Albany Road, Cardiff, CF24 3RP, UK, CF24
Website:
http://seraph.pmSeraph Property Management are specialists in residential and block management as well as many aspects of domestic and commercial property maintenance. We adopt a personal approach to managing a property and ask about the individual’s goals as well as thinking about the property over the course of its lifetime. Our clients range from individuals with one property through to letting agents that wish to outsource their management as well as freeholders, leaseholders, developers and receivers of rent. We also work with other management companies to take care of their maintenance and facilities management. Our core management team are based in Cardiff, from here they will co-ordinate all aspects of property management including compliance, finance, health and safety and customer liaison. They support our Site Agents or Housing Officers who will visit our portfolio regularly and ensure the properties are being kept to the expected standard, or visit when an issue is raised. They are based in the area relating to your block along with trusted contractors for emergencies and general day-to-day work.
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No memberships information available
No marketing information available
No awards information available