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Seraph Property Management

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Great experience renting an apartment in Whitchurch with this Company. Really clear communications and prompt review of property pre and post tenancy. Kaitlin Vanner was super helpful. If I come back to rental at any point I would certainly return to Seraph.

Reply from agent

This is great to hear, thank you so much for your review and we wish you all the best in your onward move!

5.00 /5

Big thanks to Eve! She was super quick to help me out by sending an electrician who fixed everything the same day. Couldn’t ask for better service!

Reply from agent

Thank you very much for the feedback, we'll be sure to pass this on to Eve!

5.00 /5
Reply from agent

Thank you very much for your review, we appreciate it!

5.00 /5

Jason Sequeria is always exceptionally efficient and professional. I am always grateful for his assistance. Brynfield Court

Reply from agent

Thanks so much for your review, we will pass your kind words on to Jason

5.00 /5

Eve sorted the issue very quickly

Reply from agent

Thank you for the 5* review!

5.00 /5

Really happy with the seraph management services.“Sara made the whole process of renewing my contract really smooth and stress-free. She was quick to respond, clear with communication, and very supportive throughout. Really appreciate her help!”

Reply from agent

Thank you for your kind words! We’re so glad Sara made your contract renewal smooth and stress-free. We truly appreciate your feedback!

5.00 /5

My flat is in a large development that has been managed by Seraph for several years and I have had an excellent relationship with their staff, both on site and in the office. The service has always been very good. Recently the development, which has huge problems with building defects has been awarded costs going back many years. Each leaseholder are to be reimbursed monies they previously paid out for legal fees. Every leaseholder was issued a digital form to complete, which was designed by Seraph for this purpose. I have two flats, my residence and a rental which made it more complicated. I had a problem trying to use the form a second time and emailed Seraph with the issue late evening. I was surprised to receive a quick reply from Katie Overson, the Business Change Manager for Seraph. She informed me that she had now resolved the matter and I could now complete the form a second time. I was very appreciative and impressed as I was quickly able to complete the applications and commence the repayment process. Katie had obviously worked on late to resolve the problem for myself and a number of other leaseholders in the same predicament.

5.00 /5

Thanks to Callum for being professional and prompt to respond to my query about replacing a key!

5.00 /5

Great and amazing communication from Kaitlin the senior property manager ,Which made the process very smooth and easy . Very happy , appreciate it ! Thank you so much .

Reply from agent

Thank you so much for your kind words and 5-star review! We’re thrilled to hear that Kaitlin’s communication made the process smooth and easy for you. We truly appreciate your feedback and are so happy you had such a positive experience.

5.00 /5

Sara was lovely during the process

Reply from agent

Thank you for the 5* review!

Contact details
Sales Phone:

02921 671444

Lettings Phone:

02921 671444

Opening hours

Unknown

Address

1 St. Martin's Row, Albany Road, Cardiff, CF24 3RP, UK, CF24

About

Seraph Property Management are specialists in residential and block management as well as many aspects of domestic and commercial property maintenance. We adopt a personal approach to managing a property and ask about the individual’s goals as well as thinking about the property over the course of its lifetime. Our clients range from individuals with one property through to letting agents that wish to outsource their management as well as freeholders, leaseholders, developers and receivers of rent. We also work with other management companies to take care of their maintenance and facilities management. Our core management team are based in Cardiff, from here they will co-ordinate all aspects of property management including compliance, finance, health and safety and customer liaison. They support our Site Agents or Housing Officers who will visit our portfolio regularly and ensure the properties are being kept to the expected standard, or visit when an issue is raised. They are based in the area relating to your block along with trusted contractors for emergencies and general day-to-day work.

Our team

No team information available

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No marketing information available

No awards information available

No memberships information available

No marketing information available

No awards information available