We had an issue with a slow filling toilet, but was quickly sorted out by the plumber who came, literally took about 2 minutes. Eve was also quick to respond to my email and booked our plumber as early as possible, she also sent a follow up email to check it was working after about a week. Overall nice and quick and hassle free.
I would like thank Chloe Knowles who was extremely helpful and supported to resolve water leak issue which was there since years. She kept me updated the details and arranged contractor within a day who helped to identify the water meter issue which was there since year 2022. Overwhelmed with her support and appreciate her professionlism as i made multiple calls to her but then she was very patient and understood the concern. Thank you so much Chloe and keep up your amazing work
Callum at Sereph has been so supportive and helpful in getting things done.. I have had excellent service.
Brilliant Block Management company. The company has taken over from a previous management company and I have to say that the service far over last year and a half been nothing but professional, friendly and overall responsive as a whole. A special shout out to Louise Stanbury who has been especially helpful with dealing with queries and issues around the block/building. She has always been always quick to respond and addresss concern from residents whenever raised in a prompt and timley manner. This has been espically true when sorting issues related to the bins/lifts and can say as a resident been generally impressed. Overall will say that my expeirence has been a positive one and recommend the company to anyone else seeking a block management company.
Eve was very helpful and efficient with fixing my issue regarding a new lock on the door to my flat. She kept me informed with each step of the process greatly appreciate all her help.
Sara huges her service excellent.
I’ve been living in this building for a year now, and it has been a wonderful experience. The building itself is well-maintained, safe, and comfortable, but what really makes it stand out is the manager. She is always supportive, kind, and incredibly responsive whenever anything comes up. It’s rare to find someone so reliable and genuinely caring, and I truly appreciate all the effort she puts in to make sure residents feel at home.
⭐️⭐️⭐️⭐️⭐️ I really appreciate the help from [Sara] with renewing my contract. They kept me updated, answered quickly, and made the whole process stress-free. I will stay with them in the future and recommend others to their service @ Seraph property management. Many thanks again.
Sara Hughes,top most for quick action
Unknown
1 St. Martin's Row, Albany Road, Cardiff, CF24 3RP, UK, CF24
Website:
http://seraph.pmSeraph Property Management are specialists in residential and block management as well as many aspects of domestic and commercial property maintenance. We adopt a personal approach to managing a property and ask about the individual’s goals as well as thinking about the property over the course of its lifetime. Our clients range from individuals with one property through to letting agents that wish to outsource their management as well as freeholders, leaseholders, developers and receivers of rent. We also work with other management companies to take care of their maintenance and facilities management. Our core management team are based in Cardiff, from here they will co-ordinate all aspects of property management including compliance, finance, health and safety and customer liaison. They support our Site Agents or Housing Officers who will visit our portfolio regularly and ensure the properties are being kept to the expected standard, or visit when an issue is raised. They are based in the area relating to your block along with trusted contractors for emergencies and general day-to-day work.
No team information available
No memberships information available
No marketing information available
No awards information available
No memberships information available
No marketing information available
No awards information available