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Seraph Property Management

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Paige you have been outstanding with dealing with the repair to ensure the residents safety and security...... thank you Liz and Tim

Reply from agent

Thank you, Liz and Tim, for your lovely review! We’re so glad to hear that Paige has been exceptional in handling repairs to ensure the safety and security of our residents. Your gratitude is greatly appreciated, and we’re always here to assist you further!

5.00 /5

Sally Ferguson was incredibly efficient in helping me find a mechanic to fix my fridge. She quickly arranged everything, and within a couple of days the mechanic arrived to look at the issue. Highly recommend her for fast and reliable service.

Reply from agent

Thank you for sharing your experience! We’re so glad to hear that Sally was quick and efficient in helping you. We appreciate your recommendation and are here for any future assistance you may need!

5.00 /5

I have been working with Freya towards getting initial maintenance in my new flat sorted and she's been nothing but helpful, proactive and kind!

Reply from agent

Thank you for your wonderful feedback! It’s great to hear that Freya has been kind and proactive in getting your maintenance sorted in your new flat. We appreciate your kind words and are always here to help if you need further assistance!

5.00 /5

My wife and I had the pleasure to be in contact with Freya Oatridge, who helped us concerning the inquiries with our flat. She acted competent, responsive and really fast. And all our concerns have been met, thanks to her effort. We can highly recommend her.

Reply from agent

Thank you for sharing your experience! We’re so pleased to know that Freya was able to address all your concerns swiftly and effectively. We’re always here to help with any further inquiries!

5.00 /5

Very professional service. They are very responsive and I noticed, they try to solve any problem quickly. Their problem solving attitude will take this organisation higher. I would like to say thank you to Freya Oatridge for her brilliant support.

Reply from agent

Thank you for your wonderful feedback! Freya Oatridge is a valuable member of our team, and we’re glad her support made a positive impact on your experience. If you ever need further assistance, don’t hesitate to reach out!

5.00 /5

I had an issue collecting my room key and Sally Fergeson was so much help. She came with us to the property immediately and was super lovely and made sure everything was in order before leaving. Highly recommend her

Reply from agent

Thank you for sharing your experience! We’re thrilled to hear that Sally was able to resolve the issue with your room key and personally made sure everything was sorted. Your recommendation means a lot to us! If there’s anything else we can assist with, just let us know.

5.00 /5

Excellent service and we had Sally who was dealing with an issue with our flat. She was very efficient and kept us updated. Many thanks.

Reply from agent

Thank you for your wonderful review! We’re glad to hear that Sally’s efficient work and regular updates made a positive difference. If you need any further assistance, feel free to reach out!

5.00 /5

Reliable and very good communication with Sara Hughes’s

Reply from agent

Thank you for taking the time to share your experience! We’re so pleased that Sara's communication was helpful and reliable for you. If you ever need further assistance, we're just a call away!

5.00 /5

I called the team having a problem with the boiler and a lady called Freya took me through and the problem solved She even called me after an hour to make sure that I was really sorted I m ever so grateful

Reply from agent

Thank you for sharing your experience! We’re happy to hear that Freya was able to resolve your boiler issue and took the extra step to check in on you afterward. We’re so grateful for your feedback and are always here if you need anything else.

5.00 /5

Owning a house in a student area can have it's problems,not with Seraph.Over the last three years we have had to report problems with our neighbours house and garden.Ross was the first person we had the pleasure of dealing with, all sorted out quickly and professionally.Now we have trees growing over our fence and electric wires,Sara is our contact now.She is polite, courteous and on the ball.Quotes are in to the owner and Sara has assured us the job will be dealt with.It is so nice to feel confident when dealing with professional companies and to have a pleasant person on the other end of the phone.Thank you Sara you are a star, keep up the good work.

Reply from agent

Thank you for your positive feedback! We’re delighted to hear that you had a smooth experience and found Sara to be helpful and responsive. If you need any further assistance, please don’t hesitate to get in touch!

Contact details
Sales Phone:

02921 671444

Lettings Phone:

02921 671444

Opening hours

Unknown

Address

1 St. Martin's Row, Albany Road, Cardiff, CF24 3RP, UK, CF24

About

Seraph Property Management are specialists in residential and block management as well as many aspects of domestic and commercial property maintenance. We adopt a personal approach to managing a property and ask about the individual’s goals as well as thinking about the property over the course of its lifetime. Our clients range from individuals with one property through to letting agents that wish to outsource their management as well as freeholders, leaseholders, developers and receivers of rent. We also work with other management companies to take care of their maintenance and facilities management. Our core management team are based in Cardiff, from here they will co-ordinate all aspects of property management including compliance, finance, health and safety and customer liaison. They support our Site Agents or Housing Officers who will visit our portfolio regularly and ensure the properties are being kept to the expected standard, or visit when an issue is raised. They are based in the area relating to your block along with trusted contractors for emergencies and general day-to-day work.

Our team

No team information available

No memberships information available

No marketing information available

No awards information available

No memberships information available

No marketing information available

No awards information available