A selection of reviews, highest rated first. Not every review may be shown.
Veni, vidi, rented! That fast and easy was to rent a property with them. Communication was clear and steps were done very quickly.
Reply from Miles and Barr: Thank you so much for your fantastic review. We love “Veni, vidi, rented!” and we’re really pleased to hear the process was fast, easy, and clearly communicated from start to finish.
Wishing you all the best in your new home, and thank you again for choosing John Payne Estate Agents.
As a first time solo buyer I could not have asked for a better estate agent. They were incredibly accommodating when I would request very specific, short notice viewings and were extremely helpful with my queries throughout the process. Big thanks to Milli who was with me from day one!
Reply from Miles and Barr: Thank you so much for your lovely review.
We’re absolutely delighted to hear that your experience as a first-time solo buyer was such a positive one. Buying your first home is a huge milestone, and we’re so pleased we could support you every step of the way. It’s great to know that our team were able to accommodate your viewing requests and help with your queries throughout the process.
Milli will be especially pleased to read your kind words – she’s dedicated to making the journey as smooth and reassuring as possible from day one.
Congratulations on your new home, and thank you again for choosing John Payne Estate Agents!
The team at John Payne's Earlsdon office did a great job. They were very professional and provided support and guidance through the marketing and sale of the property. Overall a very positive experience, and I would definitely recommend them.
Reply from Miles and Barr: Thank you Ian for your kind review.
We’re delighted to hear you had such a positive experience with our Earlsdon team. Providing professional support and guidance throughout the marketing and sale process is exactly what we aim for, so it’s great to know this made a difference.
We really appreciate your recommendation and wish you all the best moving forward.
John Payne 🏡
Staff so friendly polite and professional would definitely buy a house through them
Reply from Miles and Barr: Thank you Matt for your kind words.
We’re so pleased to hear that you found our team friendly, polite and professional, that’s exactly the service we strive to provide.
We’d be delighted to help you with your next purchase when the time comes. Thanks again for your support.
John Payne 🏠
I hope I give this review the justice that the John Payne team deserve; we have both purchased our new home and sold our home through John Payne's and I cannot thank the team enough.
Right from the start, Vanessa was so efficient at answering any queries, discussing options and helping us through the sales process - she was so quick at answering our queries and emails and talked through any worries or concerns. She was tactful and sensitive to issues with purchasing our new home and also selling it too. Thanks Vanessa!
John came to sort out the sales agreement and photos and he was super thorough, giving us advice and knowledge about what price we could realistically achieve and all the legal frameworks of selling a house and was very friendly (even when our dog was trying to jump all over him.....we did put our dog out in the end!). Thanks John.
A special thanks goes to Vicky who has for the past 4-5 months gone above and beyond chasing every solicitor up and down the chain, working tirelessly for us, our buyers of our old home, the sellers of our new home and everyone who was involved in this chain and I cannot praise her enough. She is a true gem.
The administrative team who answered phones and emails all set everything up for us at the beginning deserve a special mention to. A big thank you to all of them.
Thank you for making everything smooth and straight forward for me and my family 🙂
Reply from Miles and Barr: Thank you so much for taking the time to leave such a thoughtful and detailed review. We’re genuinely delighted to hear that your experience with John Payne Estate Agents was such a positive one, and it means a great deal to the whole team to know we were able to support you through both the sale of your home and the purchase of your new one.
Vanessa will be thrilled to read your kind words, her efficiency, sensitivity, and clear communication are things she takes great pride in, so it’s wonderful to see that reflected in your experience. Thank you as well for mentioning John’s thoroughness and advice during the valuation and marketing process (and for the laugh about your dog, it certainly keeps things memorable!).
A very special thank you from us for highlighting Vicky’s incredible efforts. She truly does go above and beyond for her clients, and your recognition of her tireless work chasing the chain over several months will mean so much to her.
We’re also grateful for your kind mention of our administrative team, who work hard behind the scenes to keep everything running smoothly from the very beginning.
On behalf of everyone at John Payne, thank you for trusting us with such an important journey for you and your family. We wish you every happiness in your new home and would be delighted to help you again in the future.
Having now moved my portfolio of rented properties to Miles and Barr, I have found their service and follow up confirmation emails most helpful, as I am sure my new tenants have also appreciated the prompt attention to their registration etc.
Reply from Miles and Barr: Dear Simon,
Thank you so much for taking the time to leave us your review. We are thrilled to hear that the transition of your property portfolio to Miles & Barr has been a … More
We had a really good experience with Rhys showing us around a house this morning, he was really helpful. Thanks very much.
Reply from Miles and Barr: Dear Hollie,
Thank you so much for taking the time to leave such a lovely 5-star review! We’re absolutely delighted to hear that you had a really good experience with Rhys … More
Rhys was very friendly and informative and was able to answer all of our questions
Reply from Miles and Barr: Hi Tom,
Thank you so much for taking the time to share your feedback. We’re delighted to hear about your positive experience and truly appreciate your support. Our team … More
I had to relocate on extremely short notice, and John Payne Estate Agents delivered an exceptional, stress free experience. What truly impressed me was their incredible speed, professionalism, and efficiency during the Christmas and New Year period, a time when most businesses are closed and everyone is focused on the holidays.
From the initial viewing through to securing the property, their team was incredibly responsive, focused, and proactive in meeting all our demands. They made a potentially chaotic process feel smooth and manageable.
I want to thank to everyone that was involved for their outstanding efforts. I cannot recommend John Payne Estate Agents highly enough for anyone needing reliable, fast, and professional service, especially under tight deadlines.
Highly recommended!
Reply from Miles and Barr: Thank you so much for your wonderful review and kind words. We’re delighted we could support you with your relocation at such short notice and help make the process smooth and stress free, especially during the Christmas and New Year period.
It’s great to hear our team’s speed, professionalism, and responsiveness made a real difference from the initial viewing through to securing the property. We’ll be sure to pass your thanks on to everyone involved.
Thank you again for choosing John Payne Estate Agents and for your strong recommendation. We wish you all the very best in your new home.
Excellent service from JP Letting Agency! Amelia was super helpful and responsive throughout. Communication was clear, and they sorted issues quickly. Would definitely recommend!
Reply from Miles and Barr: Thank you for your kind words. We will make sure Amelia is aware what you have said.
Kind regards
John Payne Lettings Team
