I received a letter from them dated 4 days ago and asking me to pay £25.000+ within 11 days and charging me additional £4 a day if whole amount is not being paid within 11 days. I do not know anything about the lady that is mentioned in their letter and that I owe her £25.000+????. I never had any contact before receiving this email, I never borrowed any money from the lady mentioned in the letter. I could provide a photo of that letter but I will not, as in the letter Peterborough County Court was mentioned there were already 2 emails sent to the court reporting the letter I received. Those bailiffs they are threatening me with, can come and enjoy a coffee time, as 4 years ago I almost lost my life in a car accident and have been recovering from the body injuries. High Court Enforcement Group and The Sheriffs Office is the same gang threatening and offending innocent people by forcing their unlawful actions. I will not pay a penny as I do not owe anyone any money and it is going to be reported to the court maybe asking to receive the same amount of money £25.000

Complete waste of time, money and effort.

Dreadful experience. Ineffective and they have charged me £90 for the pleasure. Their approach seems to focus on Multiple SMS messages asking the debtor for money and despite my request that they try something else, they didn’t. It all took so long debtor moved twice and needed me to pay for a tracing. Eventually they gave up, and charged me for doing so. Absolutely shocking. Do not use this firm.

Terrible terrible agency please avoid them . The stress they have caused us these days is unbelievable. The land lord want to pay for his property issues from our money . Fed up with This agency, we keep chasing our deposit , no response and no clear communication; false and irrelevant checkout report , they do not deserve any star

Please avoid dealing with this agency . we rented a flat with them, there was a leaking from the above the property , we reported the issue , they did not even took the time to come and have a look into it . Very terrible experience, please avoid dealing with them. for a few dust, they are charging us 155 , a big SCAM. This agency does not deserve any star . our daughter was sick twice in this property . dehumidifier was on 24 hrs On . until now, we did not receive our deposit. We raised a complaint but they come back to us with bla bla without a resolution. We are planning to take to ombudsman

Terrible service!! Not once but twice did they fail to contact me to reschedule bookings, in their words ‘forgot’. Complete waste of my time for what should be an enjoyable experience for a first time buyer. We were left waiting outside on both occasions for 30 mins which is completely unacceptable. I definitely won’t be putting ANY business through Richard James and I certainly wouldn’t recommend them for selling your house if they can’t contact buyers in good time. Seems they take on more than they can handle…

I requested a viewing this morning and I was told that I am not the right candidate for this property. There was a rude guy, I think his name is David Walker having bad manners and not experience at all in sales. I asked his name and he refused to give me that information. It is very dissapointing that a small estate agent like EWEmove has this huge pretensions and poor customer service.

I had a very disappointing experience with this agency. My sales appointment was cancelled at the last minute—just two hours before the scheduled meeting—after I had already driven over an hour to prepare the property. The reason given was based on an incorrect accusation about fees from years ago. In reality, the agent had already taken her fees directly from the tenant’s rent/deposit during my first tenancy. When the property was relisted months later and I sourced my own tenant after the agency struggled to find one, she still demanded additional fees, and it appears she has held this against us ever since. Cancelling a pre-arranged sales appointment over something so petty and unrelated to the current sale is extremely unprofessional. I would recommend choosing a more reliable and respectful local agent instead, such as JWW or Sylvester, who actually understand the market and treat clients properly.

My experience with Richard James has been extremely disappointing. In my opinion, their approach to maintenance—especially long-standing issues—is unacceptable. The radiator problem in the property had been ongoing for years, and despite repeatedly raising it, it was never fixed during my tenancy. Because of this, I couldn’t use an entire room throughout the winter. It was simply too cold to be in, which is ridiculous for a property I was paying full rent for. What frustrates me most is thinking about the next tenants. I genuinely feel sorry for whoever moves in after me, because they will likely face the same issue and, based on my experience, probably won’t even be told about it beforehand. Based on what I went through, I would not recommend renting through Richard James. You might find yourself with a lot more headache than anticipated with them.