Great service by the Romans team, they aren't the cheapest rate but what they offer is higher end products to help sell your home faster with better engagement. sold our home in five weeks. But for less than original asking price, more due to lack of demand than their service.
Nice people
Friendly and very understanding agency. I'm glad I found them.
Romans were mentioned to us by word of mouth - they handled the sale very professionally and we were pleased - would recommend them
Very unprofessional in my experience. Had a viewing booked yesterday in Slough. Got told in the morning it had to be cancelled due to someone double booking me the day before. Then a text soon after saying this other veiwing had cancelled on them so I could keep my original time. Turned up early with my partner, no where to park as it was on a high street. Ended up up parking and paying via a meter. Called several times on the number that contacted me in the morning, called the office. No answer from anywhere the machines just went straight to voicemail at their office. We waited a half hour no one even tried to contact us! In the end we were so fed up we just left i even left a message to explain my frustration and no one has still contacted me. Extremely unprofessional. Seems like they aren't bothered at all. I wouldn't recommend. **UPDATE** So I did receive a call from a gentleman the next day apologising for the events of this particular day and although the reasons did not really justify me being left outside for half hour with no one contacting me I appreciate Matthews call and courtesy for apologising on the agency's behalf.
1) While advertising the information was wrong, our furnished flat was published as unfurnished. 2) My name was wrong on several documents even after being corrected each time. Even invoices came to wrong name and addresses and took months to be rectified. I was going pillar to post to get them changed. I expected this to be done promptly and internally. I was surprised that the invoices came with wrong names even after i got them corrected while signing the contracts. At last names in old invoices could not be changed and I was given dummy invoices with correct names. 3) Rents were late on multiple occasions and required several chase up emails to different departments to be deposited to my account even after confirmation that my tenant had paid the rent.
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78 High Street, Burnham, Buckinghamshire, SL1 7JT, UK, SL1
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