Very unprofessional in my experience. Had a viewing booked yesterday in Slough. Got told in the morning it had to be cancelled due to someone double booking me the day before. Then a text soon after saying this other veiwing had cancelled on them so I could keep my original time. Turned up early with my partner, no where to park as it was on a high street. Ended up up parking and paying via a meter. Called several times on the number that contacted me in the morning, called the office. No answer from anywhere the machines just went straight to voicemail at their office. We waited a half hour no one even tried to contact us! In the end we were so fed up we just left i even left a message to explain my frustration and no one has still contacted me. Extremely unprofessional. Seems like they aren't bothered at all. I wouldn't recommend. **UPDATE** So I did receive a call from a gentleman the next day apologising for the events of this particular day and although the reasons did not really justify me being left outside for half hour with no one contacting me I appreciate Matthews call and courtesy for apologising on the agency's behalf.