Right from the day we registered with Roman's we have experienced a very professional approach from Roman's - be it Matthew, whom I contacted first in November. He remembered that we are on a notice period till April and are interested in a property in Hawkes Close. So, when such a property came up in February, he did not forget to call us and give us the first viewing. Then the entire process of referencing and finalising the contract was carried out professionally and Abbi were very kind to address a few of our concerns and incorporate that in the contract. Finally, since we moved into the property, Isabella got into action and helped us sort out the initial teething issues with settling in. So far our experience with Romans has been pleasant and we are happy with the quick turnaround of any issues that we have been raising. Certainly, it has been a much better experience than our previous lettings agency. Thanks to Abbi, Mathew and Isabella for what you have done so far and we hope you will keep extending your support throughout our tenancy period.PositiveProfessionalism
I have been renting through Romans Burnham for a while now, and I continue to be impressed by the service I receive from the Romans team, particularly my Property Manager Isabella York - she is always happy to help, responds expeditiously, and arranges any work swiftly and professionally - and she always keeps my updated. She is an asset to Romans, and I would absolutely recommend Romans to anyone seeking a reliable lettings agent and service!PositiveResponsiveness, Quality, Professionalism
We sold and purchased through Romans in Burnham. Our experience with them was great. We were kept up-to-date on the progress of our sale as well as onwards' purchase. They kept us updated with the viewing appointments of our sale. They screened all the interested parties before making appointment to see our house, which saves lots of time and filters time-wasters. A huge thanks to their professional service. Will use them again.PositiveResponsiveness, Professionalism, Value
Isabella York is an asset to Roman Group. Isabella manages our property, and deals with any faults in a courteous and expeditious way.
Isabella York is the star in this branch. Always great service and always there when you need any property related issue. My family has been using them more then 7years and never had any complain. Thank's guy's for your excellent service and looking forward to do business in coming years. P
My experience with Romans group has been simply amazing. Kerensa, Matthew and Molly all from the Burnham office have been very cooperative. I had my tenancy to start in 1.5 months' time and they helped me negotiate that with the landlord (point to note while I was asking for that I extended my tenancy from usual 12 months to 18 months). I had requested to change the clauses from the standard agreement that was also catered. The move has been super easy as well and the cherry on top was a welcome pack waiting for me in the apartment when I got in. Great service! Keep it up!
This review is specifically for Isabella York who has managed my property over last last few months. Her communication skills are excellent! She is always polite, professional and timely in sending information connected to my property. Thank you Issy for all you hard work and support.
Romans (Burnham) manage a rental property for me. It's a hassle free service and the online portal is very easy to use. I would like to call out Isabella York who is the property manager for our property. Her close contact and support for us and our tenants has been invaluable. Isabella is a real asset for Romans.
I have let my property through Romans Burnham for several years. All the team have been great but more recently Isabella York has been my property manager and has always been professional, patient and very helpful. She always resolves any queries I have had very quickly. No complaints.
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78 High Street, Burnham, Buckinghamshire, SL1 7JT, UK, SL1
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