We use cookies to give you the best online experience. By using our website you agree to our use of cookies in accordance with our cookie policy & you agree to the site's terms & condition

Webbers Estate Agents Bude

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

Not that great. I moved out over a month ago, no damage to the property, no unpaid bills, and I have had to file a claim with The Deposit Scheme to get my deposit back. They also overcharged me on rent one month, sending a bunch of emails saying I was late on payments, when they were actually overcharging me - in the end I just paid to get them out of my hair. Initially they were great - in the end, it sucked and I still don't have my deposit back.

1.00 /5

I had a really bad experience trying to book a viewing for a property in sugar house island.

1.00 /5

They don’t respond to queries for ads on listing websites, don’t pick up the phone. Disappointed. Maybe it’s a good idea to not post ads you have no intention of replying to?

1.00 /5

Had to chase for 3 days to arrange a viewing on a property for sale ,always getting promised a call back after still receiving no update on the 4th day I have now given up and will not be chasing again . Shame someone may now lose out on a sale of there property .

1.00 /5

As a tenant, I have had the worst experience with Kings. Their customer service is poor, their communication is terrible and as a letting agent they are almost entirely incompetent. …

Reply from agent

Dear Roisin Lacey Thank you for your review and for bringing these issues to our attention. We have sent all requested receipts to you and these will now be sent each … More

1.00 /5

The company is appalling, our late father had been renting for 7/8 years nothing was done ever to improve the home and no changes was done since the landlord brought the home and when my father died they kept over 3k in deposits and hidden costs.. there’s reasons are hurrendous! Please always take pictures and always email them for a paper trail never call

Reply from agent

We were so sorry to read your review, and send our condolences on the passing of your father. We appreciate this is a very difficult time. All deposits for private rental properties are registered and held by an independent government regulated scheme. The scheme used by Move Revolution Lettings is DPS, they are a third party adjudicator who independently reviews all evidence submitted at that the end of a tenancy, and they are responsible for making a full and final decision on a deposit return and any deductions requested. Move Revolution Lettings role in this process is purely to submit the check out report and any supporting documents on behalf of the landlord. We would like to reiterate we are not involved in any decision making at all regarding the deposit return or any deductions. We have taken your review seriously and looked into the situation, it would appear that the amount for the deposit you have noted above is not what we had deposited with the DPS, if you would like further clarity on this situation please do get in contact with us and we will be happy to help.

1.00 /5

Great service to start with. Unfortunately they favour the landlord when it comes to the end of letting, as it favours both their interests. Beware.

Reply from agent

Thank you for sharing your review with us, we pride ourselves on our customer service and we are obviously disappointed to see you have given us one star. Our end of tenancy procedure is fully regulated by a government scheme. Our role in this process is to provide the independent adjudicator with check our report and any supporting documents, so that they can make a full and final decision. Move Revolution Lettings are not involved in any decision making we are purely acting as a facilitator between the landlord and tenant via the Government regulated scheme (DPS). We hope this clarifies the situation, should you require any further assistance please don't hesitate to get in contact with us.

1.00 /5

Really disappointed, errors made on the listing, only altered because I pointed them out. Advised of our intended completion date but not followed up with either myself or the buyers. Only realised we'd actually completed 6 days after when checking on progress. I actually told a member of staff on the phone 3 days before but could tell it was 'going over their head' Complained about the service when I received the invoice stating I should be invoiced reflecting the work they actually did. Have been provided a timeline of events by the manager stating they did all they could. Strongly disagree as I even introduced the buyer hoping for a pain-free sale. Webbers did nothing to facilitate the sale, did it all myself. Have spoken to the buyer who confirms they only spoke to them once . No follow up support from the moment of offer agreed. Shockingly unprofessional service which, I would never recommend and have already advised a friend as such who has 3 properties to sell. I will continue to share my views until my invoice is adjusted satisfactorily reflecting exactly what was done. As the admin for the Penstowe Park owners group on both WhatsApp and Facebook groups owners approach me for opinion. I'm not impressed and believe in honesty and integrity providing value for money. I've received none as of yet

Reply from agent

We truly value all feedback, positive and negative, as it helps us continue improving the service we offer to homeowners, buyers and landlords in Bude and across North Cornwall. If you’d like to talk further, please contact us directly at the Bude office so we can work towards a resolution

1.00 /5

My girlfriend and I are needing to relocate to Oxfordshire so have been trying to find somewhere to rent. Found a nice property advertised by Newmans & enquired. Absar replied with some information but could not be flexible in viewings at all despite knowing it's a 200+ mile roundtrip for us. No weekend viewings. No virtual viewings.

1.00 /5

Avoid at all costs. Myself and my housemate were renting and received awful, awful service. We were given no support for the many issues we had, including no hot water or heating through Christmas and Winter, and a two meter crack in the …

Contact details
Sales Phone:

01288 353661

Sales Email:

bude@webbers.co.uk

Lettings Phone:

01288 353661

Opening hours
Monday-Friday: 09:00 - 17:30 Saturday: 09:00 - 14:00 Sunday: 00:00 - 00:00
Address

11 Lansdown Road, Bude, Cornwall, EX23 8BH, South West, UK, EX23

Webbers Bude, located in the heart of Bude, Cornwall serves as a central hub for estate agency expertise. The friendly and approachable team is dedicated to guiding clients through buying, selling, or renting homes in the picturesque region. Offering personalised services, they cater to the unique needs of first-time homebuyers, experienced investors, and those considering property sales. The office provides an extensive property search, featuring a diverse range of homes from charming cottages to spacious family residences, making it a one-stop destination for individuals exploring properties for sale or selling their homes in the area.

Our team

No team information available

Guild of Professional Estate Agents
National Association of Estate Agents
Property Ombudsman Sales
Property Ombudsman Lettings
Relocation Agent Network
Tenancy Deposit Scheme
onthemarket
rightmove
Zoopla
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
360 Photography
Professional Photos
Social Media Campaign
Video
Virtual Reality
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
360 Photography
Professional Photos
Social Media Campaign
Video
Virtual Reality
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure