Webbers Estate Agents Bude

11 Lansdown Road, Bude, Cornwall, EX23 8BH, South West, UK, EX23

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Craig Hammond Google

Really disappointed, errors made on the listing, only altered because I pointed them out. Advised of our intended completion date but not followed up with either myself or the buyers. Only realised we'd actually completed 6 days after when checking on progress. I actually told a member of staff on the phone 3 days before but could tell it was 'going over their head' Complained about the service when I received the invoice stating I should be invoiced reflecting the work they actually did. Have been provided a timeline of events by the manager stating they did all they could. Strongly disagree as I even introduced the buyer hoping for a pain-free sale. Webbers did nothing to facilitate the sale, did it all myself. Have spoken to the buyer who confirms they only spoke to them once . No follow up support from the moment of offer agreed. Shockingly unprofessional service which, I would never recommend and have already advised a friend as such who has 3 properties to sell. I will continue to share my views until my invoice is adjusted satisfactorily reflecting exactly what was done. As the admin for the Penstowe Park owners group on both WhatsApp and Facebook groups owners approach me for opinion. I'm not impressed and believe in honesty and integrity providing value for money. I've received none as of yet

Reply from Webbers Estate Agents Bude: We truly value all feedback, positive and negative, as it helps us continue improving the service we offer to homeowners, buyers and landlords in Bude and across North Cornwall. If you’d like to talk further, please contact us directly at the Bude office so we can work towards a resolution

About Webbers Estate Agents Bude

Webbers Bude, located in the heart of Bude, Cornwall serves as a central hub for estate agency expertise. The friendly and approachable team is dedicated to guiding clients through buying, selling, or renting homes in the picturesque region. Offering personalised services, they cater to the unique needs of first-time homebuyers, experienced investors, and those considering property sales. The office provides an extensive property search, featuring a diverse range of homes from charming cottages to spacious family residences, making it a one-stop destination for individuals exploring properties for sale or selling their homes in the area.

Website: https://www.webbers.co.uk/offices/estate-and-letting-agents-in-bude-cornwall/