The company is appalling, our late father had been renting for 7/8 years nothing was done ever to improve the home and no changes was done since the landlord brought the home and when my father died they kept over 3k in deposits and hidden costs.. there’s reasons are hurrendous! Please always take pictures and always email them for a paper trail never call
Reply from Webbers Estate Agents Bude: We were so sorry to read your review, and send our condolences on the passing of your father. We appreciate this is a very difficult time.
All deposits for private rental properties are registered and held by an independent government regulated scheme. The scheme used by Move Revolution Lettings is DPS, they are a third party adjudicator who independently reviews all evidence submitted at that the end of a tenancy, and they are responsible for making a full and final decision on a deposit return and any deductions requested. Move Revolution Lettings role in this process is purely to submit the check out report and any supporting documents on behalf of the landlord. We would like to reiterate we are not involved in any decision making at all regarding the deposit return or any deductions.
We have taken your review seriously and looked into the situation, it would appear that the amount for the deposit you have noted above is not what we had deposited with the DPS, if you would like further clarity on this situation please do get in contact with us and we will be happy to help.
