Moving into a rental property is a new experience for me so I didn’t know what to expect, but I’m please to say that I received Excellent service from Harriet and the team. Highly recommended. Excellent and timely communication, and professional throughout.PositiveResponsiveness, Professionalism

Above and

Gaynor and her team were excellent and professional at all times. We had a difficult and demanding tenant and Northwood Bolton did an excellent job of navigating the needs of all parties to a successful conclusion. Even after we took our property off the market for some repairs etc Gaynor continued to support our needs, helping out with contractors in our absence and ensuring all work was completed to our satisfaction. Above and beyond

After initially making a very bad 1st choice on Estate Agent despite meeting with Northwood once I was able to end agreement with other agent and decided to go with Northwood I very quickly realised they should have been my 1st choice. For starters and despite not being 1st choice they maintained contact and they were remained professional. Once able to take over as Estate Agent Holly was proactive and achieved immediate viewings and we agreed a sale within 10 days of them becoming Agents. Nicola at the Wigan office then took over the process to get us to exchange and completion and she was fabulous. Nicila always responded to communications and had the patience of a saint when I was getting frustrated with the legal aspect of a house sale. All the staff at Northwood Bolton from Holly and Diana in the initial stages through to the completion and handing in the keys were very supportive and they all demonstrated customer service and real empathy during what can be a challenging process.

Overall, not a bad letting agent. Although phoning them the phone just rings unless you're contacting sales. Only way to really reach anyone. Also the contractor leverhome they use is about as useful as a ashtray on a motorcycle. They came to 'fix' the same issue 3 times ... They also tell you they will fix things before you move in then don't. Been here 5months and they still haven't fixed the things we agreed on. I would just say you need to stay on top of them and then pester them then you will get results.

Location is not quite good but staffs are awesome best customer service and friendly environment