Fantastic service received

We have been dealing with Charles Carr for around a month now and have been highly impressed and pleased with the service offered from everyone we have come across. Lloyd carried out our valuation and came back to take the photos and to produce the brochure for our property. We found Lloyd to be professional, honest, friendly and reliable. He is quick to respond to emails/calls and took time to listen to our feedback and wishes. Samantha has been dealing with our house search and has been a delight to deal with. Samantha is fantastic with our 2 year old and is very accommodating to our requirements with timings for viewings (husband works long shift). Samantha will approach us with suitable properties as soon as they are available on the market and only offers us properties that are suitable for our requirements and wishes. Samantha is patient, friendly, professional, will also return calls/emails promptly and keeps us up to date. Samantha was also involved in the sale of our property and has shown the same high level of service in this area too. We would highly recommend both Lloyd and Samantha to anyone looking to sell or buy a home.

Above and beyond service

We have had a turbulent time selling our house with other agents. To say it's been stressful doesn't even come close. This agent and the people that we have been dealing with have always been friendly, informative as well as giving regular updates. I would like to say that Lauren has been especially helpful. She has gone above and beyond to get things sorted and is a lovely person to deal with. We have just had an offer on our property after our last buyer pulled out and Lauren is pushing things to exchange quickly so we don't lose our ongoing purchase. We are impressed with her commitment and drive to make this sale run smoothly and look forward to completing.

Enjoyed the open house

Efficient and likeable

Thank you Charles Carr!

Couldn't be happier with the service! Rebekah has been an absolute delight, been with me every step of the process. The whole team are brilliant and nothing I requested was ever to much work. Won't be planning to move anytime soon but when I do Charles Carr will be my first point of call, Highly recommend.

Excellent Service!

So far everything has been perfect. Samantha Storrar has been really helpful and always quick to reply to my emails. She’s been a great help in advising me so far, from putting in my offer to which mortgage advisor and solicitors to use. Would definitely recommend Charles Carr, Samantha Storrar and Laz Doel (Moneysprite) to anyone. Sam Godwin.

Enthusiastic, committed, Rebekah has been fantastic

Outstanding service. Completely understands our needs with incredible communication.

Initial contact was professional. Backed up with written confirmation of valuation visit. Visit was prompt and process explained. Since being on the market many viewings have taken place. Lauren has looked after us extremely well, no question is too much trouble and her communication is impeccable. She keeps in touch frequently and is striving to help us find the right property after successfully securing an offer on our property. I can not fault the service provided, I feel valued as a customer and without hesitation would recommend this agent.