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Russell Property - Bishop's Stortford

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

I've been a tenant for over ten years and this is by far the best letting agents I've ever dealt with. From viewing properties, through application and now 18 months into a new tenancy they have really proven their worth. Highly recommendedPositiveResponsiveness, Professionalism

5.00 /5

Excellent service and result from the team at Russell in the sale of a property held under trust. Thank you!PositiveResponsiveness, Quality, Professionalism, Value

5.00 /5

Amazing estate agents. Jac was superb throughout. Very responsive and kept me up to date with every step of the transaction. If I ever need to rent or sell a property I will be contacting Jac to arrange.PositiveProfessionalism

5.00 /5

I've been a tenant for over ten years and this is by far the best letting agents I've ever dealt with. From viewing properties, through application and now 18 months into a new tenancy they have really proven their worth. Highly recommendedPositiveResponsiveness, Professionalism

5.00 /5

We have had such a good experience with RP,The service was so professional and responsive during our whole selling experience. we would like to say that Josh and Vanessa lead us through the selling process without fault.And all the staff were amazing.And we would be happy to use them again and recommend them to all our friends. Mr and Mrs Carter.PositiveResponsiveness, Quality, Professionalism, Value

5.00 /5

I can’t recommend the sales team at Russell’s highly enough. Our property was valued, photographed and on the market in under a week from making the first call. They were responsive to both calls and emails, and very friendly and professional. They went the extra mile for us throughout the whole process and I wouldn’t hesitate to use them again.PositiveResponsiveness, Professionalism

5.00 /5

Honestly, I can’t recommend Russell Property enough. Vanessa, Thomas and Doug have all made the process of buying a property so much easier. I’ve been quite nervous after missing out on other properties and so have been ‘slightly’ neurotic and they have helped me through. They have answered probably the silliest of questions and responded quickly to emails and phone calls. I obviously don’t know the process of selling with them, but I’d say their service would be exactly the same. I would definitely recommend them. They are professional and will keep you up to date about everything. I could go on, but I won’t. Big thank you to them😊PositiveResponsiveness, Professionalism

5.00 /5

Russell Property have recently helped us to sell a house which belonged to a relative who sadly had to go into a nursing home last year. They could not have been more helpful, they did all the viewings for us and kept us up to date with progress throughout the process. They secured us a final selling price substantially higher than other estate agents which we invited to value the property at the start wanted to market the property at. Selling property is always a stressful business with hold ups and problems along the way but Russell Property have made things as easy as possible for us and we are very gratefulPositiveResponsiveness, Quality, Professionalism

5.00 /5

The marketing and finding a buyer was the easy part and the team at Russell's did a really good job. Then the problems started and the team, Vanessa in particular, began to earn their fee. The problems with our sale ranged from Covid restrictions to increased volumes of all searches etc. due to the Stamp Duty holiday to mortgage offers being withdrawn to an unresponsive and unorganised buyer's solicitor. The whole process took 22 weeks. Vanessa was with us all the way working, even on her days off, to get us moved. She was talking to the Managing Agent for our Apartment, to our buyer's Mortgage Broker, to our buyer's Solicitor to our buyer to our seller's solicitor to our seller's Estate Agent and to our seller. Towards the end these conversations were happening on a daily basis. Not only did Vanessa do all this but she also managed to keep our stress levels to as close to normal as possible. Like many people I thought Estate Agent fees were far too high, but certainly Russell Property earned their fees with this sale and I would thoroughly recommend them to anyone considering selling their property.PositiveResponsiveness, Quality, Professionalism

5.00 /5

We could not recommend Russell Properties enough. Vanessa has been an absolute star from start to finish, going beyond what was required to help us complete on our new home! Doug was also amazing and was always willing to help and provide access to the property when needed, even outside working hours. We are truly so grateful for everything and all the help you have provided. Thank you.PositiveResponsiveness, Quality, Professionalism, Value

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Address

11 North Street, Bishop's Stortford, CM23 2LD, UK, CM23

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