We recently purchased our home through Russell Property and had a very positive experience throughout what was at times quite a complex transaction. Alicia, Becky and the wider team were consistently responsive, helpful and proactive in keeping communication moving between all parties, which was genuinely appreciated during the more stressful stages of the process. We always felt kept up to date and supported from offer through to completion. Now that we’ve moved in and are settling into the house, we’re very grateful for all the help along the way. Would happily recommend Russell Property to anyone buying or selling in the area.

Nicola, Pippa and team in the Lettings Department have been exceptional. From overseeing the refurbishment of a previously let property and finding an ideal new tenant everything has been handled in a professional and friendly way. They deserve their 5 ⭐️

Brought and sold my home through Russell Property. Was kept up to date through the whole process. Wouldn’t use any other agent in the area.

Great service from moment I rang to view the property to the day we moved in. We lost 2 buyers for our property but managed to buy the property we fell in love with. We are really happy in 119.....

I asked Pippa to help with the rental of my late Mothers house which needed updating. Pippa advised me what to spend money on and what needed a coat of paint to get the house in the best place possible to achieve the best rental value. Once photos were taken and the house was available for viewing Pippa kept me updated every step of the way. Within two weeks I had secured a lovely family to rent the house. It’s been a very easy and pleasant process from start to finish. Pippa is very knowledgable and professional in her manner leading to a seamless transition for both myself and the tenant.

We had a very tricky chain and Becky was so helpful and on it, chasing everyday and keeping us updated. If it wasn’t for her I don’t think it would have gone through! She made what was a stressful situation a lot more calm knowing she had it under control. We are so thankful to her! x

Becky has been an absolute pleasure to work with throughout the process. She kept everything moving and made what was a stressful conveyancing process much more manageable with her professionalism and clear communication. She was always quick to respond, knowledgeable, and proactive in liaising with all parties to keep things on track. Becky is a credit to the business, and I wouldn’t hesitate to recommend Russell Property to anyone looking for a reliable and supportive estate agent, Becky in particular deserves recognition for the fantastic job she does.

Worked with Nicola on a matter regarding the deposit. Nicola was happy to engage with me and acted very compassionately, professionally and with fantastic communications throughout the whole process. Russell providing fantastic customer service and support as always and really than Nicola for her coordinated effort.

Russell properties have been absolutely faultless when buying our home in Bishops Stortford. Ellie in particular helped us negotiate and manage our expectations and we are so grateful as we bought our dream home which was originally out of budget. Can’t fault Ellie with communication and helping us to get the house by communicating so well with the sellers and us. Shoutout to Becky too who took over and was equally as helpful! Will definitely use Russell if we ever sell in the future and will recommend to others!

Russell Properties managed the renovation of my home last year, and I couldn’t have asked for a better experience. They took care of every detail - coordinating builders and contractors, keeping me updated throughout, and ensuring everything was completed to a high standard. Their professionalism, reliability, and approachable manner made what could have been a stressful process completely seamless. Once the renovation was complete, they found excellent tenants and have now managed the rental side for the past year with the same high level of care and efficiency. Communication has always been clear and timely, and they’ve been proactive in dealing with any issues that arise. I’ve been genuinely impressed with their commitment, understanding, and personal touch, and I wouldn’t hesitate to recommend Russell Properties to anyone looking for a trustworthy and professional property management team. Sarah Dodshon