I'm trying to buy a property for me and my son, I want to view one they have for sale. I emailed to enquire on my break at work and Nathan Ballard called me while I was working, I asked him to email me as I can't take calls working in a busy kitchen (I'm a chef) and he did email, but made it very clear he wanted to talk to me on the phone for some reason. My initial enquiry was answered but I've since been ignored on my follow up enquiry and attempt to view the property. I know what I'm looking for, and with the substantial deposit I have compared to the value of the property I'm asking to view I'm the easiest sale in the world but he seems to be ignoring me because I haven't got the time to answer 101 questions I'd already answered via Rightmove just to be able to submit a viewing request. I don't need them to subscribe me to newsletters or recommend me properties, I know what I'm looking for. I don't need an appointment with the in-house mortgage advisor, I just want to view the property to confirm it's as appears and make an offer. I don't understand why someone whos job it is to sell property is gatekeeping people from buying said property. My only logical guess is they couldn't actually answer my querie so ignored me, but that doesn't exactly paint them in a good light. So yeah, I didn't even get as far as being allowed to view the property I wanted to despise being in a good position to buy. Why are estate agents obsessed with phone calls? People have jobs, and most jobs don't take kindly to employees taking phone calls while they're working.