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John Shepherd - Birmingham

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

Honestly the worst AGENCY that ever existed!!! AVOID AT ALL COST!!NegativeResponsiveness, Quality, Professionalism, Value

1.00 /5

I had an appointment to visit an apartment, I had confirmation by message and the agent called me to confirm that I was coming, the day of the appointment, no one is there, I call the agency , he tells me that the apartment is rented ...NegativeResponsiveness, Quality, Professionalism

Reply from agent

Thank you for your review. Having looked into this further it looks as though you had a viewing with a different branch within the company. Our system shows you were left a voicemail in the week to inform you that the apartment had now gone and the viewing was therefore unfortunately cancelled. If you wish to discuss this further please feel free to call your local branch. Thank you – John Shepherd

1.00 /5

Avoid! Useless and generally incompetent

1.00 /5

very bad letting service first day they missed the viewing and second time they don't even know whats the landlord requirment they waste my time and money

Reply from agent

Thank you for your feedback. I have looked through the database and cannot see that you are either an applicant or tenant of ours. If you wish to discuss this further please email drew.swadkins@johnshepherd.com

1.00 /5

The biggest scam, went to see a property with them, the house was through an online auction, the guy who was showing the house around told me that i had to put a deposit down which was non-refundable. Avoid them at all cost, and then they expect you to take the mortgage through them

1.00 /5

We have been treated in a utterly disgusting way by this amateurs . We have arranged a viewing for a property in walsall bloxwich and they have told us that the property got rented out just as we were 5 minutes away . We have made a 50 mile journey . Absolutely disgusting.

1.00 /5

absolutely not serious, it seems like they are not even interested in renting their properties. i went to the one in the city center (Colmore Row) more than once, asking for more informations (deposit, guarantees required) for some rent properties I saw having their signs on the door and i was interested in. First time, they asked for my email address saying they would write to me later with all the details, i didn't receive anything. I went a second time asking why they didn't write me and found out they had the wrong address (alright, not their fault this time). immediately after i was gone they sent me an email with some available properties, with just the rent price but nothing about the details i had asked for. I contacted them again, they told me they would call me back to let me know, but as ever they didn't. The last time I was so tired i asked for a last chance to have a viewing, even without knowing nothing but the rent price, thinking I could ask more to the agent the same day at the property. we decided the date and they told me they would call me to confirm the day before. Again, they didn't.

Contact details
Sales Phone:

0121 633 4455

Lettings Phone:

0121 633 4455

Opening hours
Monday-Friday: 09:00 - 17:30 Saturday: 09:00 - 13:00
Address

33 Colmore Row, Birmingham, B3 2BS, UK, B3

About

Purchase, sell, or rent property in Birmingham with John Shepherd. With our deep-rooted knowledge of the area, spanning over 30 years, we are the Midlands' unrivalled experts in assisting landlords and sellers. Our personalised advice is tailored to your unique property needs, ensuring a seamless experience throughout. Our dedicated team is here to seamlessly connect your property with the most qualified buyers and tenants. With our extensive knowledge of the local area, we take pride in showcasing your home or investment property to maximise its appeal.

Our team

No team information available

onthemarket
rightmove
Email / E-shot
Floor Plan
For Sale / To Let Board
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure

No awards information available

Email / E-shot
Floor Plan
For Sale / To Let Board
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure

No awards information available