Be very carefull when using this company, they lie to costumers and are extremmely unproffesional, if you are a landlord and this company is managing your property, call them and pretend you are interested you may get a surprise. The staff is unable to be accountable, and they lie instead of being proffesional.

They are messy and unprofessional.

Very rude. Impolite.

Racist

Very bad form John Shepherd! Made a service request back on 19th November 2022 and still awaiting their response over 6 weeks on (and this was to their management team)! Calling this agency dynamic and responsive would be a gross exaggeration. You've got my emails and telephone number so don't be shy and call me!

This is probably the worst letting agency I have ever used in my life. I have been renting for nearly 7 years in the UK and I definitely had the worst possible experience. The staff is extremely unhelpful, arrogant and ridiculously rude. I …

Rented a property in Harborne for one and a half years. Overall I have to encourage people to avoid John Shepherd. The general state of the property we rented before and during our tenancy was extremely poor. Windows leaked, shower leaked. …

A tenants perspective - from a year at a flat in Harborne, Birmingham. Slow to reply to emails. Passive aggressive during correspondence. Unhelpful and …