While I was in the process of seeking clarification regarding the additional charges, the property agent — who has consistently been rude and unprofessional — issued a notice to me. Despite my attempts to escalate the matter to senior management, the internal escalation process appears ineffective, and as a result, I received the notice yesterday. I genuinely intended to resolve the issue amicably, but unfortunately, all my efforts have been in vain

In the process of finding a flat. Application filled in and suddenly I’ve been ghosted. I have sent countless emails but no replies

Not had hot water since July, raised multiple fixflo tickets been ignored it’s now October and we are having cold showers still.

Highly unprofessional agency that can make your life miserable. The letting agency rented us an appartment (the postbox) that was infested with rodents. This was a nightmare for our family with a newborn baby. Despite our requests …

Very poor experience as a tenant. They do not bother about the issues and always favour the landlord.

I can’t state how bad this agent is. I am a landlord and have been with this company, previously Paul Carr, for many years. Since JP took over the service has plummeted. Communication from them on repairs and reports is painfully slow. …

PLEASE AVOID THIS COMPANY AND ANY PROPERTY MANAGED BY IT !!! I had no hot water (broken shower & boiler) for 4 months (in the middle of …

For 9 days, Simon, who was responsible for my case, told me that he could not reach the landlord. In the end, he said that the landlord refused me simply because I had just graduated from university. During this period, I had to stay in an …

Terrible service. They had a leak in one of the properties they managed. Even though all engineers agreed it was coming from their property, they dragged their heels in getting anything resolved. Didn't bother to send any reports, their reasoning for why it wasn't their managed property was nonsensical and they were misadvising their landlord too and wasting everyone's time. A massive lack of knowledge and I am glad I don't use them to manage any of our properties as with their poor service and communication, it actually added to the costs their landlord will now face because of the delay and constant need for callouts, when everything had been issued with reports and could have been resolved on day 3/4 rather than still talking nonsense on day 30, still no reports issued from their side.

Refuse to pay trandesmen. Avoid at alp costs