Sarah Jarvis who managed the letting of both my properties was excellent throughout. She exemplifies what excellent costumer care is about. An absolute credit to Michael Poole Estate Agents

I have just purchased my first home through the Billingham branch of Michael pool. Since the start they have been extremely helpful with helping me communicate with the sellers and answering all the questions I’ve put to them. I’m autistic and socialising and communicating, especially in this manner has always come difficult to me. But the Billingham branch of Michael pool has been very patient and accommodating of my struggles. I owe particular, thanks to Molly Forrestal-Farren, who handled my purchase directly. But whenever Molly was absent, the other employees of the Billingham branch supplied the same amazing service.

This is the second property I have sold using the Billingham office, both experiences were excellent. Debbie Watts, who dealt with the sale throughout, is marvellous, very professional and friendly. Debbie constantly kept in touch, usually pre-empting any calls I was planning to make to check on progress, she liased with the buyer and solicitors and kept me up to date throughout the process. I wouldn’t hesitate to recommend their services.

FANTASTIC SERVICE as buyer can ask for better service & communications.

We chose for the fully managed option. Excellent experience right from the start. Sarah has kept us informed at all stages. One thing they didn't mention, which they really should shout from the rooftops, is that when the tenant moves in, Michael Poole notifies utility companies and council tax. This saves landlords so much time and hassle. We are looking forward to working with Michael Poole as we move forward with our current tenants, and hopefully beyond. ⭐⭐⭐⭐⭐

Professional service with friendly helpful staff. Help from Debbie when searching for a property and exceptional communication from Molly during the buying process. I would like to thank you and definitely recommend you to future customers.

5 star rating. For the advice, experience, updates, comunication, help and the patience, Would always recommend after the fantastic service for the sale and buy of our new house. Richie Peacock

The whole process was made simple and hassle free by Debbie and the team at the Billingham office. The sale went through quickly and the paperwork was dealt with efficiently, needing minimal effort from me for completion. Thank you. I would highly recommend.

The best bunch of estate agents I have worked with! I highly recommend them for buying a house! Especially Carys and Debbie! They are both an absolute delight to work with and they took total care of me

The Michael Poole team at the Billingham branch were fantastic and not only kept us updated on a regular basis, but chased up all our queries quickly and efficiently. Great service!