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Michael Poole - Billingham

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Recently sold my house through Michael Pool in Billingham supported by Debbie throughout the process. Selling your home is stressful but Debbie's market knowledge, positive attitude and great communication including weekly updates kept me up to date with all aspects of my sale.

Reply from agent

Thank you so much for your kind words, Elizabeth! We’re thrilled to hear that Debbie’s market knowledge, positive attitude, and great communication made your home-selling process smoother. Your satisfaction is our top priority, and we’re glad we could support you throughout. If you need any further assistance, please don’t hesitate to reach out. Best wishes in your new home! 😊🏡

5.00 /5

I recently sold my property through the Michael Poole Billingham Office and my first point of contact was Debbie. Debbie was so friendly, professional and extremely helpful, explaining the process to me in clear terms. Debbie arranged quick appointments with other members of the team to market the property. I received several viewings and had an offer within two weeks, throughout Debbie kept in touch with me explaining how things were progressing which was really helpful and supportive. I enlisted a solicitor to carry out the conveyancing and throughout this process which became laboured at times, Debbie was always there to offer her support in chasing things up and pushed the sale forwards even when I was drawing blanks from the solicitor, Debbie would manage to get through to the buyer and keep me updated, this relieved the stress and I had full confidence in Debbie. I am convinced that the sale would have caused me a great deal of stress and uncertainty without Debbie’s professional assistance, always remaining positive and lifting me up when things were not going to plan. Debbie is a true valued asset to the Michael Poole team and would be the main reason that I would recommend Michael Poole to anyone looking to buy or sell a property. Debbie is a shining example of what customer service is all about, going above and beyond to make the process as easy as possible and putting the customer at the forefront of Michael Poole’s business. Thank you Debbie, you’re a star.

Reply from agent

Dear Rob, Thank you for sharing your positive experience! We’re delighted to hear that Debbie, provided exceptional service throughout the process of selling your property. Her professionalism, clear communication, and unwavering support truly make her a valued asset to our team. We appreciate your recommendation and are thrilled that you found the process stress-free, thanks to Debbie’s dedication. If you ever need assistance in the future, don’t hesitate to reach out. Best regards, The Michael Poole Team 🌟

5.00 /5

We used Michael Poole for the sale of our property and 100% recommend. We had Debbie look after our sale and she was amazing with her communication, constantly keeping us in the loop. I do believe that if it wasn't for Debbie chasing solicitors and going above and beyond, we wouldn't have sold out house as quickly and smoothly as we did!

Reply from agent

Thank you so much for your glowing review, Emma! 🌟 We’re thrilled to hear that Debbie’s dedication and excellent communication made your property sale smooth and efficient. Your recommendation means the world to us, and we’re delighted to have been able to assist you. If you ever need anything in the future, please don’t hesitate to reach out. 😊🏡

5.00 /5

Fantastic experience from start to finish. Cannot thank Matthew and Debbie enough for their help in marketing and processing the sale of my parents house. Excellent communication and Debbie kept me updated regularly with the progress. I would recommend Michael Poole estate agents without hesitation.

Reply from agent

Thank you so much for your wonderful review, Julie! We are thrilled to hear about your fantastic experience with Matthew and Debbie. Your kind words about their excellent communication and support mean a lot to us. We truly appreciate your recommendation and look forward to assisting you again in the future. 😊🏡 …

5.00 /5

Very happy with the service we received from the Billingham branch . Debbie was very helpful and kept us up to date with everything .

Reply from agent

We’re so pleased to hear about your satisfaction with our service at the Billingham branch. Thank you for highlighting Debbie’s helpfulness and communication. We truly appreciate your feedback!

5.00 /5

Amazing service from Debbie at Michael Poole - thank you for all your help! Debbie regularly kept us up to date and helped us with all our queries through the house purchase process. Thank you for helping us find our new home! x

Reply from agent

Thank you for your wonderful review! We’re thrilled to hear about your positive experience with Debbie. It’s great to know she was able to assist you effectively throughout your home-buying journey. Enjoy your new home!

5.00 /5

I purchased my house through the Billingham branch of Michael Poole. Debbie Watts was my contact. From my first viewing I found Debbie to be super helpful, proactive and responsive. I was selling multiple properties at the time and my experience with Debbie was by far the best. She was proactive, checking in weekly to make sure things were progressing and chasing anything she was able to. She did this in a non pushy way and really eased the stress. When buying and selling houses we are reliant on agents and solicitors to be proactive and frequently things go quiet until you push things along yourself. This wasn't the case with Debbie. Highly recommended and deeply grateful. Lorna

Reply from agent

Thank you so much, Lorna. It’s wonderful to hear about your positive experience with Debbie Watts at the Billingham branch of Michael Poole! Her proactive and responsive approach certainly made a difference during your house purchase.

5.00 /5

Excellent service when buying a property in auction. The man who showed us round the property on 3 separate occasions was excellent. On receiving the keys after completion the office staff at Michael pool gave us a little welcome hamper, the cider was much appreciated.

Reply from agent

We’re delighted to hear that you had an excellent experience with our service, especially during the property viewings and the touch of a welcome hamper. It’s great to know that the cider was a hit! Thank you for choosing us for your property auction purchase, and we hope to assist you again in the future. 🏡🔑 …

5.00 /5

Very helpful and friendly service

Reply from agent

Thank you, Gillian. This kind of feedback means so much to the team!

5.00 /5

Debbie was brilliant throughout the purchase of my new property. Was great at keeping me up to date during the process.

Reply from agent

Thank you for taking the time to write such a lovely review, Paul. This means so much to Debbie & the team!

Contact details
Sales Phone:

01642 955140

Lettings Email:

lettings@michaelpoole.co.uk

Opening hours
Monday-Friday: 09:00 - 17:00 Saturday: 09:30 - 12:30
Address

10 Town Square, Billingham, County Durham, TS23 2LY, North East, UK, TS23

Michael Poole Estate Agents are passionate about our town and have an intimate, unrivalled knowledge of the area. Our town centre has everything you’d expect and a few things you might not! For more than 50 years now, the town centre has played host to the Billingham International Folklore Festival. Dancers and musicians come from around the world to perform traditional and contemporary dance and Billingham Forum Theatre has seen more than its fair share of big names perform on stage. sShould you be searching for an estate agent in Billingham Wolviston, Wynyard and Hartlepool to put your property on the market our Sales Agents will be happy to help and arrange a free market appraisal? If you are a landlord considering letting your property in Billingham, Wolviston, Wynyard and Hartlepool or need advice our ARLA qualified Lettings Agents are on hand to support you.

Our team

No team information available

Association of Residential Letting Agents
Guild of Professional Estate Agents
National Association of Estate Agents
Property Ombudsman Sales
Property Ombudsman Lettings
Relocation Agent Network
Ombudsman Services
onthemarket
rightmove
Email / E-shot
Floor Plan
For Sale / To Let Board
360 Photography
Professional Photos
Smart Viewing
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display

No awards information available

Email / E-shot
Floor Plan
For Sale / To Let Board
360 Photography
Professional Photos
Smart Viewing
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display

No awards information available