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Michael Poole - Billingham

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Molly, from the Billingham office, was professional, courteous with excellent service. She followed up, made suggestions and aided in the sale. I will certainly use the Michael Poole office in Billingham again.

Reply from agent

Thank you, Grant Smith, for your kind words! We’re thrilled to hear about your positive experience with Molly at our Billingham office. We look forward to assisting you again in the future!

5.00 /5

Debbie in particular was really helpful. As someone unfamiliar with the buying process, she made it clear and simple and was patient with my questions and took and concerns I had seriously.

Reply from agent

Thank you, Holly! We’re delighted to hear that Debbie was able to make the buying process clear and simple for you. Her patience and attentiveness to your questions and concerns are exactly what we strive for. We appreciate your kind words and are here to help whenever you need us! 😊 …

5.00 /5

Debbie did a fantastic job of keeping us updated thoughout the sale of our home, chasing solicitors and giving us advice and support whenever we needed it. Thank you!

Reply from agent

Thank you, Katie! We’re thrilled to hear that Debbie provided such excellent support and kept you well-informed throughout the sale of your home. Your kind words about her dedication and helpfulness mean a lot to us. We’re glad she could make the process smoother for you. 😊🏡✨ …

5.00 /5

Debbie at Michael Poole worked brilliantly for me when my house was on the market, she kept me fully informed of what was going on, and nothing was too much to ask. Her bright and cheerful attitude really shines through. I would recommend. Debbie completed the sale for me, her dedication saw the asking price achieved and her support and morale throughout the journey was incredible.

Reply from agent

Thank you so much Kelly for taking the time to write such a lovely piece of feedback! It means a lot to Debbie.

5.00 /5

Debbie Watts gave us support, good advice, nothing was too much trouble for her. She was always cheerful and available. We couldn't have done it without her professional help and support. Lynn Brownlee

Reply from agent

Thank you so much, Lynn, for your wonderful review! We’re thrilled to hear that Debbie provided you with such excellent support and advice. It’s great to know that her cheerful and professional assistance made a significant difference for you. We truly appreciate your kind words and are delighted that we could help. 🌟 …

5.00 /5

Everyone at Michael Poole was really helpful when it came to buying our first house. Debbie was a delight from start to finish, always keeping us in the loop and pushing the solicitors to help us get things over the line when it started to drag on a bit. I have no hesitation in giving Michael Poole 5 stars for their excellent service. Thank you for all of your help!!

Reply from agent

Thank you, David! We’re thrilled to hear that your experience with Michael Poole was so positive, especially as first-time homebuyers. Debbie’s dedication to keeping you informed and her efforts to expedite the process are exactly what we aim for. We truly appreciate your 5-star rating and kind words. Thank you for choosing us, and we’re here to help whenever you need! 😊🏡✨

5.00 /5

The team at Billingham all went the extra mile selling my parents home and helping them buy their dream bungalow. It was effortless and relatively stress free as they handled everything....... apart from the packing !!! Highly recommend MP. Would like to especially thank Debbie whose wonderful communication skills weekly kept us in the loop and she was always so delightful to chat too 😊

Reply from agent

Thank you, Rachel! We’re so pleased to hear that the Billingham team made the process of selling your parents’ home and buying their dream bungalow effortless and relatively stress-free. It’s wonderful to know that Debbie’s excellent communication skills and delightful demeanor kept you informed and at ease throughout. We truly appreciate your high recommendation and are always here to help! 😊🏡✨

5.00 /5

We used Michael Poole to sell our home and Debbie was our agent, I cannot recommend her enough! She was so helpful, she chased everyone and everything for us, even when my sale was complete she was kind enough to chase our purchase which was above and beyond as far as we were concerned. She was prompt with responses and was always kind and friendly which is all you can ask for during a stressful time :)

Reply from agent

Thank you so much, Charnia! We’re delighted to hear about your positive experience with Michael Poole and especially with Debbie. It’s wonderful to know she went above and beyond to assist you, even after your sale was complete. Your kind words about her promptness, kindness, and friendliness mean a lot to us. 💙 …

5.00 /5

We chose to sell through Michael Poole following a recommendation and we made a good choice. Selling following a bereavement is never a pleasurable thing but Debbie Watts and the staff at Billingham made the process as easy as possible. When I called in, Debbie gave me a great explanation of the process and what to expect. This was followed by Matthew Hunt visiting the property, talking through the local market and arranging for photos/marketing. We were kept informed throughout and viewings (conducted by Poole's) were notified to us, together with feedback and progress. We had regular emails and update calls too. All was done in a friendly and professional manner. We were very happy with the advice, guidance and all aspects of the sale process and we would definitely recommend this branch. Top marks. Thank you.

Reply from agent

Thank you so much for taking the time to leave such a detailed review! We are incredibly grateful for your kind words and are delighted to hear that Debbie, Matthew, and the rest of our Billingham team made the process as smooth as possible for you during such a difficult time. Selling a property following a bereavement is never easy, and we are honored that you chose to trust us with this difficult task. Your feedback about our team’s professionalism, communication, and support means the world to us. We strive to provide the best service possible, and it’s wonderful to know that we met your expectations. Your recommendation is highly valued, and we are so pleased that you were happy with the advice, guidance, and all aspects of the sale process. Thank you again for your trust and support. We wish you all the best and are here for any future needs you may have. 🌟 Warm regards, The Michael Poole Team

5.00 /5

Bought a house August '24 with these estate agents, Debbie acting as the direct agent I dealt with. Very happy with the service, always seemed prompt, happy to help and would regularly check up on parties just to make sure all was good and no problems. Would definitely recommend.

Reply from agent

Hi Samuel, thank you for your wonderful review! We’re delighted to hear that Debbie provided you with prompt and helpful service throughout your home-buying process. Your recommendation means a lot to us.

Contact details
Sales Phone:

01642 955140

Lettings Email:

lettings@michaelpoole.co.uk

Opening hours
Monday-Friday: 09:00 - 17:00 Saturday: 09:30 - 12:30
Address

10 Town Square, Billingham, County Durham, TS23 2LY, North East, UK, TS23

Michael Poole Estate Agents are passionate about our town and have an intimate, unrivalled knowledge of the area. Our town centre has everything you’d expect and a few things you might not! For more than 50 years now, the town centre has played host to the Billingham International Folklore Festival. Dancers and musicians come from around the world to perform traditional and contemporary dance and Billingham Forum Theatre has seen more than its fair share of big names perform on stage. sShould you be searching for an estate agent in Billingham Wolviston, Wynyard and Hartlepool to put your property on the market our Sales Agents will be happy to help and arrange a free market appraisal? If you are a landlord considering letting your property in Billingham, Wolviston, Wynyard and Hartlepool or need advice our ARLA qualified Lettings Agents are on hand to support you.

Our team

No team information available

Association of Residential Letting Agents
Guild of Professional Estate Agents
National Association of Estate Agents
Property Ombudsman Sales
Property Ombudsman Lettings
Relocation Agent Network
Ombudsman Services
onthemarket
rightmove
Email / E-shot
Floor Plan
For Sale / To Let Board
360 Photography
Professional Photos
Smart Viewing
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display

No awards information available

Email / E-shot
Floor Plan
For Sale / To Let Board
360 Photography
Professional Photos
Smart Viewing
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display

No awards information available