If you can, by all means try to avoid this estate agents, they don't even deserve a star, very poor handling. This company should stop playing on the innocence of the customers. They are not honest in dealing with their clients /customers. I normally don't like to write a negative feedback on anyone, this could probably be my first negative feedback, so you can understand.

Aylesbury branch of this company should stop preying on the innocence of the customers. They should be honest in dealing with their clients. They have prepared a fraudulent check-out bill for my sister to pay after she left her rented apartment. But that will not work to the advantage of the company. It is a shame that some branches will won't to ruin the hard earned reputation of the company. Don't fall for their tricks. #dohonestjobNegativeProfessionalism

Absolutely shambles of a company ( Bicester ) very unprofessional and the property manager AMY refused to sort out our housing issue when we had our roof blown off in the wind and a constant leak for 3 weeks and a smashed conservatory. Still no reply from any of her emails. She Advised us she had arranged a contractor to sort the roof after numerous emails but still nothing has happened to this date after she promised she had arranged someone to fix it. I have reported the company to the local authorities and I would highly recommend staying away from this estate agents. They do not care about you, only when they receive commission from the rent. I hope this review shows what kind of company you are to others. I am surprised this company is still running. Those responsible should be disciplined for their ignorance to sort out housing issue out.NegativeResponsiveness, Quality, Professionalism

After having used their services as a tenant closed to 7 years with my kids, I feel let down and now they want to cheat me off my deposit. I left the property after relocating and now, them knowing I have £1050 as deposit is trying all they can to take not quarter not half but 93% of it. I have left the property for almost a month now and I am still trying to get my deposit to be released to me. Using them, there were days I went on without hot water for me and my kids, when there is a fault and you report, it takes a long time before it gets look at. Sometime you have to escalate to the Landlord to have your issue resolved. After all these negative treatments, they are conniving to not release my deposit. Avoid them if you can unless is ur last result. Release my deposit Now. Aylesbury Alexander&coNegativeResponsiveness, Quality, Professionalism, Value

Impossible to get hold of. Awful at replying back to emails etc. Had no water pressure in our rental for over 2 weeks and barely any contact from them. Very poor service.

I've been rented a house for a year with Alexander & co, all good and beautiful at the beginning, the bad part came at the end of the contract and I would like to mención that we were good tenants and left the house in perfect conditions and yet they found the smallest defects and transformed them in big issues, almost they wanted us to change the aged carpet and paint all the walls for some small scratches that have been there since we moved, all this so as not to give us the deposit money, in addition, they entered inside our house 2 months before the contract ended, with strangers to show them the house without notifying us many times, in the middle of the pandemic ,horrible experience, I do not recommend it to anyone