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Brockenhurst - Basingstoke

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

The initial booking for my viewing at No 82 stag..... was cancelled and Julia rang to rebook the appointment and she was on time and very polite and professional in her dealings with the viewing.. she explained details and asked if i have any questions regarding the information given on the property.. she even offered to make video for my spouse that wasn't available on the viewing... in all I was very pleased and happy with the outcome of the viewing... In addition, Julia has been given me update on the progress of the property and way forward on the progresssion. I will always recommend her professionalism to friends and family.

Reply from agent

Thank you for sharing your positive experience with us! We're delighted to hear that Julie was able to assist you promptly and professionally. We strive to provide exceptional service, and it’s wonderful to know that Julie’s efforts made your viewing experience smooth and informative. Your kind words about her professionalism and dedication mean a lot to us. We appreciate your recommendation and look forward to assisting you further with the progress of the property. Should you need anything else, please don't hesitate to reach out.

5.00 /5

Very helpful staff. They went above and beyond to help us get what we were looking for within our budget and made the process as smooth as possible. If we ever move again I would use Brockenhurst estate agents and deffinatley recommend them to others.

Reply from agent

Thank you for your wonderful review! We're glad our team could help you find the perfect property within your budget and make the process smooth. We appreciate your recommendation!

5.00 /5

The team at Brockenhurst are fantastic! They have been great with keeping me up to date with every step in the selling process and radiate nothing but positive energy throughout the sale of the property. Even though we had some hiccups along the way with buyers falling through they sprang into action and got the process restarted within a matter of hours, as well as maintaining the positive view point. The Open Days for the property were arranged very well, with a good notification system so I was kept informed of the timeframes of when viewings were going to take place. The team are very knowledgeable of what is going on in the local area and what is happening with the market, taking every step possible to ensure that we were on the market at the right price and at the right time.

Reply from agent

Thank you so much for your wonderful feedback! We're thrilled that our team could keep you updated and maintain a positive atmosphere throughout the selling process. It's great to hear that our quick responses and well-organized viewings made a difference. Your kind words mean a lot to us. Thanks for choosing Brockenhurst!

5.00 /5

The Brockenhurst team have been great. They have helped navigate a highly complex and stressful situation with us losing our buyer 10 days before completion, to swiftly finding us a new buyer to keep our onward chain intact. Julie in particular has been our shining star - approachable, friendly, informative and a true professional, a pleasure to work with. Our sale is still SSTC but all being well, a very positive response to turn around a negative and stressful situation in a very short period of time.

Reply from agent

Thank you for sharing your experience with us! We are delighted to hear that the Brockenhurst team, and Julie in particular, were able to assist you through such a challenging and stressful situation. Our goal is to provide professional, friendly, and informative service, especially during difficult times, so we're pleased that we could help you find a new buyer quickly and keep your onward chain intact. Your kind words about Julie are greatly appreciated, and we will make sure to pass them along to her. We hope everything proceeds smoothly with your sale and look forward to a successful completion.

5.00 /5

Amazing service from Brockenhurst estate agents. I was buying a property through them. I was working with Kian who is an absolute star. He communicated all the way through to ensure the seller and myself as the buyer progressed as we should through the processes. Always available and supportive. If you want to buy or sell a property all I can say is look no further. Thank you

Reply from agent

Thank you for your kind words! We're thrilled to hear about your positive experience with Kian and our team. Your satisfaction is our priority, and it's wonderful to know we could assist you effectively. If you need any further assistance, please don't hesitate to reach out. Thank you for choosing Brockenhurst Estate Agents!

5.00 /5

I have found with the Basingstoke Branch Brockenhurst Estate Agents from day one of Sarah’s visit to the property a very good working partnership of selling my property to this date of ready to exchanging contracts a very professional team. Julie has been outstanding from her first visit to getting to know the property to the open day very professionally and on the open day could not have wished for a very bubbly person and experienced person to sell my property on the open day. I would like to thank the full team at the Basingstoke Branch for doing a great job and I've already recommended one of my personal training clients to them and will always recommend them to other people. Again thank you to the full team at The Basingstoke Branch and Julie for the sale of my property. Neil Proctor

Reply from agent

Thank you, Neil, for your wonderful review! We're thrilled to hear about your positive experience with our Basingstoke Branch. Sarah, Julie, and the entire team are delighted to have provided you with professional and enthusiastic service throughout the sale of your property. Your recommendations mean a lot to us. Thank you for choosing Brockenhurst Estate Agents!

5.00 /5

Easy , good communication , happy to recommend

Reply from agent

Thank you for your review! We're glad you found our communication easy and appreciate your recommendation.

5.00 /5

Easy , good communication , happy to recommend

Reply from agent

Thank you for your review! We're glad you found our communication easy and appreciate your recommendation.

5.00 /5

A huge thank you to the Basingstoke team! Right from the start we were given a 5-star service. As soon as we expressed an interest in selling up Sarah was around in a timely fashion, really polite and talked us through all the details. Within days we had the rest of the team around getting familiar with the house to sell it, photo’s taken and it was on the market and sold within days. After that we were handed over to the lovely Dawn, Saint Dawn, Hero Dawn! The sale started to slow down due to issues at the top of the chain, nothing to do with Brockenhurst at all but Dawn to the rescue stepped in got us all back on track and pushed for a completion asap. Her communication was impeccable, nothing was too much trouble for her. Thank you so much Dawn you kept myself and the hubby sane, we honestly could not have done this without you. She is a credit to Brockenhurst and I hope they never lose her…..thanks to all the team you were superb. I hope I don’t have to go through moving house again for a while but if/when we do without a doubt I will be using you guys again.

Reply from agent

Thank you for the glowing review! We're thrilled to hear about your positive experience with our Basingstoke team. Sarah, Dawn, and the rest of our team are dedicated to providing excellent service, and your kind words affirm their hard work. We're glad everything went smoothly despite the challenges and that Dawn could assist in keeping the process on track. We appreciate your trust in us and look forward to helping you again in the future. Best wishes in your new home!

5.00 /5

Brockenhurst Estate Agent, Basingstoke. Extremely helpful, polite and ver reassuring in stressful times. I would recommend, Matt and Dawn who I had dealing with.

Reply from agent

We're very grateful for your praise! Delighted Matt and Dawn provided the help you needed. Your recommendation means a lot to us. Thanks from all of us here!

Contact details
Sales Phone:

01256224808

Opening hours

Unknown

Address

8 Buckland Parade, Basingstoke, RG22 6JN, UK, RG22

About

No about information available

Our team

Basingstoke Office

Relocation Agent Network
onthemarket
rightmove
Email / E-shot
Floor Plan
For Sale / To Let Board
360 Photography
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure

No awards information available

Email / E-shot
Floor Plan
For Sale / To Let Board
360 Photography
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure

No awards information available