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Brockenhurst - Basingstoke

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Thank you to Sarah, Matt, Bailey and Michael for helping us with such a smooth house move. We found you to be honest, helpful and responsive to all our enquiries. We love our new home!

Reply from agent

Thank you so much for your kind words, Sapphira! We are so glad to hear that your house move was made smooth and that you are happy in your new home. We are pleased that you found us to be honest, helpful, and responsive. We take pride in the service we provide and your feedback is greatly appreciated.

5.00 /5

Kian is brilliant! He has been super accomadating, always quick to respond to emails and very welcoming to us as first-time buyers. He is knowledgable and has made the whole process clear and easy to understand!

Reply from agent

Dear Matthew, Thank you so much for your kind words and 5-star rating! We are so glad that you had a positive experience with Kian and that he was able to make the process of buying your first home easy and clear for you. We thank you for taking the time to leave us this review and we look forward to helping you with any future property needs. Sincerely, Matt

5.00 /5

After much searching, I finally managed to narrow my choices down to two properties, one of which was listed with Brockenhurst, After arranging a viewing I was met at the property by Kian, who couldn’t have been more helpful. He was quick to follow up after the viewing as well and answer any questions I had. So, I was happy to arrange a second viewing… After I made Kian aware that I was a first time buyer, he was very good at going through my requirements and talking me through the house, liaising with the vendor to answer any further questions, and even pointing out things to me that I hadn’t thought to ask. The two properties that I’d narrowed my search down to were so very similar that it was ultimately Kian’s professionalism and friendly approach that helped making such a difficult decision easier. So far, I’m glad that the house I’ve chosen was listed with Brockenhurst as they have been a pleasure to deal with.

Reply from agent

Thank you Jay for your thoughtful review of our services. We are so pleased to hear that Kian was helpful and professional in assisting you with your property search. We strive to provide the best customer service and it is wonderful to know that we have achieved this with you. We are thankful for your 5-star rating and look forward to continuing to serve you in the future.

5.00 /5

Our experience with Brockenhurst has been excellent from start to finish. As first-time buyers, we were guided through the entire process from start to finish. Matt was amazing and a great support, answering all of our queries promptly and making some excellent recommendations for everything we needed. We also had several visits to the property we were buying and Brockenhurst were very accommodating to this, making sure we felt happy and comfortable with our purchase. We would not go with anyone else in the future and will be recommending Brockenhurst to all our friends and family.

Reply from agent

Hi Mrs Miller, Thank you so much for your kind words and for taking the time to share your experience with Brockenhurst. We are thrilled to hear that your journey as first-time buyers was smooth and enjoyable. It was truly my pleasure to assist you through each step of the process. Ensuring that all your queries were addressed promptly and that you felt confident and comfortable with your purchase was paramount for us. I'm glad to know that our efforts, including accommodating multiple property visits, made a significant difference in your experience. Hearing that you would choose Brockenhurst again and recommend us to your friends and family is the highest compliment we could receive. It has been a delight to work with you, and we look forward to the opportunity to assist you, your friends, and family in the future. Wishing you all the best in your new home, Matt

5.00 /5

I found Brockenhurst to be very proactive in marketing my house, and all of the team in the Basingstoke office were friendly, polite and approachable throughout the selling process. Their commission rate was competitive, and I was very happy with their service from start to finish.

Reply from agent

Thank you so much for your kind words, Lynne! We are delighted that you found our service to be proactive and friendly throughout the entire process. We are also pleased that you felt our commission rate was competitive. We are very grateful for your 5-star rating and we appreciate your support.

5.00 /5
Reply from agent

Thank you so much for taking the time to leave a review on our Google Business Page. We are so pleased to hear that you had a great experience with us at Brockenhurst Estate Agents. We appreciate your 5 star rating and the kind words you shared about our services. It is great to know that we are meeting and exceeding your expectations. We look forward to being of service to you again in the future.

5.00 /5

Sarah and her team at Brockenhurst Estate Agents Basingstoke have been outstanding throughout my sale process: Professional, high-level of communication, engaging, friendly and efficient. Most importantly, I never felt that anything was too much for them, including my quirky requests ! I would highly recommend them to anyone looking for an estate agency that is with you every step of the way towards buying or selling your home.

Reply from agent

Thank you so much for taking the time to write such a glowing review about our team here in Basingstoke. We are delighted that you had such a positive experience with us and it's especially gratifying to hear that you felt our team was so accommodating of your requests. We always strive to provide our clients with the highest quality service and it's wonderful to know that we achieved that for you. Your five star rating is especially appreciated and it's wonderful to know that we've exceeded your expectations. Thank you again for your kind words and we look forward to helping you with all your future property needs.

5.00 /5

My experience with Brockenhurst Estate Agents was brilliant from start to finish. Sarah in particular was very kind, caring and very professional and she listens. I didn’t feel pushed into anything. Sarah and the team are excellent communicators. They kept me informed of everything and always there when I was feeling a bit anxious. Sarah has kept me calm and has even rang me to ask how I was. Sarah gave me recommendations of Solicitors and when the time was right, removal companies. I am so pleased that I chose Brockenhurst Estate Agents especially when I didn’t know what I was doing because I have never moved or sold a property on my own before. In my opinion they are first class and would certainly recommend them. You will be well looked after.

Reply from agent

Thank you so much for your kind words, Ann-Marie! We are so pleased to hear that your experience with Brockenhurst Estate Agents was so positive and that Sarah was able to provide you with such excellent care and support. We are thrilled to hear that you are so satisfied with our services and would recommend us to others. We appreciate you taking the time to leave such a glowing review and a five-star rating!

5.00 /5

I found the viewings arranged by Matthew and Bayleigh to be enjoyable and informative and after my offer was accepted on a house they found for me, they both acted professionally with every query I had over the 3 months plus process. Towards the end of the process Michael McClure, Move Manager was in constant contact updating me on the closing stages of the purchase, along with Matthew. So it has to be 5 Stars for Brocklehurst overall and I don't even get keys til tomorrow. Thank You!

Reply from agent

Thank you so much for your kind review, Richard. We really appreciate you taking the time to share your experience with us. It's great to hear that you had a positive experience throughout the process. We thank you for your 5-star rating and look forward to hearing from you soon! All the best in your new home from all of us at Brockenhurst!

5.00 /5

I found Brockenhurst to be very proactive in marketing my house, and all of the team in the Basingstoke office were friendly, polite and approachable throughout the selling process. Their commission rate was competitive, and I was very happy with their service from start to finish.

Reply from agent

Thank you so much for your kind words, Lynne! We are delighted that you found our service to be proactive and friendly throughout the entire process. We are also pleased that you felt our commission rate was competitive. We are very grateful for your 5-star rating and we appreciate your support.

Contact details
Sales Phone:

01256224808

Opening hours

Unknown

Address

8 Buckland Parade, Basingstoke, RG22 6JN, UK, RG22

About

No about information available

Our team

Basingstoke Office

Relocation Agent Network
onthemarket
rightmove
Email / E-shot
Floor Plan
For Sale / To Let Board
360 Photography
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure

No awards information available

Email / E-shot
Floor Plan
For Sale / To Let Board
360 Photography
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure

No awards information available