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Brockenhurst - Basingstoke

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Brockenhurst - Basingstoke

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)

5.00 /5

24.10.2024

Kian was very friendly and welcoming

Kian was very welcoming, friendly and very helpful during the viewing

review by Ash Miles 24.10.2024

5.00 /5

Writing from the perspective of a buyer here. I had a very good experience with Brockenhurst, right from trying to get an offer accepted to completion. Everyone I encountered was warm, professional, and kept me very much in the know. During my search for a house I have had encounters with a few estate agents, and Brockenhurst has definitely been the best of these!!! Shout out to Sarah, Kian, and Dawn. All easy going and informative about the whole process. Thank you ☺️

review by Rebecca

Reply from agent

Thank you so much for your kind words and for taking the time to share your experience with us! We're thrilled to hear that you felt supported throughout the buying process and that our team—especially Sarah, Kian, and Dawn—made a positive impact. It’s wonderful to know that we stood out among your experiences with other agents. We're proud of our warm, professional approach and love hearing that it made a difference for you. Wishing you all the best in your new home, and if you ever need anything in the future, we’re always here to help! 😊

5.00 /5

We had a great experience with Kian at Brockenhurst and highly recommend. He's been communicative, accomodating, knowledgable and very friendly throughout which we've certainly learnt isn't a given!

review by Katie Kennedy

Reply from agent

Thank you so much for your kind words and recommendation! We're thrilled to hear you had a great experience with Kian and that his communication, knowledge, and friendliness stood out. If there's anything else we can assist you with in the future, don’t hesitate to reach out. Wishing you all the best!

5.00 /5

For my first experience of purchasing a home I could not recommend Brockenhurst Estate Agents in Basingstoke enough. Everyone I dealt with was super helpful, speedy, efficient and always willing to help, no matter how many times I contacted them or how silly my question. If I ever move again I will certainly use Brockenhurst to sell my home.

review by Jessica Cross

Reply from agent

Thank you for sharing your wonderful feedback! We’re so pleased to hear that your first home-buying experience with Brockenhurst was such a positive one. Our team is always here to help, and we're glad you felt supported throughout the process. Wishing you happiness and many great memories in your new place!

5.00 /5

Professional and Pro-active. We liaised with a number of Estate Agents in the sale and purchase of our home and are really glad we chose Brockenhurst. At every point they have behaved with professionalism and integrity, and it's clear that is part of their management style as all employees were consistently professional. Key Contacts: Matt (Director) was very knowledgable and realistic, full of good advice. Sarah (Manager) she supported us in the sale of our house and kept us sane. Dawn (Move manager) pro-active in chasing down all the parties for getting in shape for exchange etc. They're also all just lovely people to work with, and very patient dealing with all the random questions and various hurdles that come along in the moving process. Thanks all!

review by Anita Collins

Reply from agent

Thank you so much for your kind words and taking the time to share your experience. We're thrilled to hear that you felt supported and well-guided throughout your sale and purchase. It’s our goal to provide a professional and proactive service, and it’s wonderful to know that this was reflected in your interactions with our team. Matt, Sarah, and Dawn will be delighted to hear your feedback—they truly are dedicated to ensuring every step of the process is as smooth as possible. We're grateful to have had the opportunity to assist you, and it’s great to know you found the advice and support helpful during what can be a stressful time. If you ever need anything in the future, please don’t hesitate to reach out. Best wishes in your new home, and thank you again for choosing Brockenhurst!

5.00 /5

Kian - 10/10

review by Kyle Hunter

Reply from agent

Thank you, Kyle! We're thrilled to hear that Kian provided you with a 10/10 experience. Your feedback means a lot to us!

5.00 /5

Fantastic Estate Agents, brilliant service throughout our process of purchasing our first property. Will definitely use again and would 100 percent recommend this company full of lovely and helpful staff! Thank you all!

review by Joe Maundrell

Reply from agent

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a fantastic experience with us during the process of purchasing your first property. It means a lot to us that you would not only use our services again, but also recommend us to others. Our team works hard to provide top-notch service to all of our clients, and we are glad that our efforts did not go unnoticed. We appreciate your kind words about our staff and are grateful for your support. Thank you for choosing Brockenhurst Estate Agents and we look forward to working with you again in the future.

5.00 /5

Moving home is probably one of the most stressful times in your lifetime, but we can honestly say that the whole Brockenhurst team make it so much easier. Matt was excellent from the very start talking me through the entire process, from marketing the property through to viewings and the sales strategy. Julie, Sarah and Kian were excellent for the viewings, coming round and understanding the property and the neighbours. The viewings process was excellent, building up the interest and conducting a viewings day after listing, our property was under offer within a couple of weeks of listing! Our move manager, Dawn was fantastic. Absolutely incredible with pulling together all information from all parties to ensure that everything went as smooth as possible during the sale and purchase of our next property! We are so glad that we picked Brockenhurst to market our property. You will not be disappointed in the Brockenhurst service, they put in all of the hard work delivered exceptional results.

review by Chris Hoang

Reply from agent

Thank you so much for taking the time to write a review of your experience with Brockenhurst Estate Agents. We are thrilled to hear that you found our team to be excellent and that we were able to make your move easier during this stressful time. We are also happy to know that Matt, Julie, Sarah, Kian, and Dawn all provided exceptional service throughout the entire process. We take great pride in building strong relationships with our clients and ensuring that the sale and purchase of their property goes as smoothly as possible. Thank you for choosing Brockenhurst to market your property. We are delighted to have been able to deliver exceptional results for you. We truly appreciate your recommendation and we hope to work with you again in the future.

5.00 /5

Dawn was very good with her communication, and managed to sort out any problems that arose. Well done Dawn, we got there in the end. Many thanks

review by Steve Whatley

Reply from agent

Thank you for taking the time to leave a review. We are thrilled to hear that Dawn's communication and problem-solving skills were able to assist you and wish you the best in your new home!

5.00 /5

We’ve had such a brilliant experience buying our first home with Brockenhurst. Every member of the team we’ve worked with was extremely helpful, professional and friendly. In particular, Dawn was excellent and made sure that we were always kept up to date, and her professionalism, kindness and expertise meant that the process has been incredibly smooth. We had many experiences with estate agents during our initial property search, and Brockenhurst really stood out as the best. I would highly recommend them for anyone looking to move house.

review by Rosie Anderson

Reply from agent

Thank you so much for your wonderful review, Rosie! We're thrilled to hear about your brilliant experience buying your first home with Brockenhurst. It's fantastic that you found our entire team to be helpful, professional, and friendly throughout the process. We're especially pleased that Dawn's excellent service stood out to you. Her dedication to keeping clients informed and her combination of professionalism, kindness, and expertise are qualities we truly value in our team members.