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Brockenhurst - Basingstoke

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Brockenhurst - Basingstoke

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)

5.00 /5

Selling and buying a new house is a very stressful time, but the team at Brockenhurst made it so much easier! Matt was brilliant from day 1 spending plenty of time talking to me and answering my many questions with patience. The team were actively getting me viewings rather than just waiting for people to call up after seeing it online, and my property was under offer within 2 weeks of going on the market! Then Dawn took over as my move manager, and was an absolute pleasure to have on my side, getting things moving for me and had a great 'leave it with me, I'll sort it' attitude when i raised concerns with my onward purchase, to make sure everything went smoothly. Big thank you to the team 😊 Would 100% recommend!

review by Jennie Hackney

Reply from agent

Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that our team at Brockenhurst made the process of selling and buying a new house easier for you. We understand that it can be a stressful time, and we are glad that our team was able to provide you with the support and guidance you needed. We are especially grateful for your kind words about our team members, Matt and Dawn. They are both dedicated to providing excellent customer service and ensuring a smooth experience for our clients. Your appreciation means a lot to us, and we will make sure to pass on your compliments to them. Thank you for also highlighting our proactive approach in getting you viewings and managing the process of your move. We pride ourselves on going above and beyond for our clients, and we are delighted to have exceeded your expectations. We truly appreciate your recommendation and thank you for choosing Brockenhurst Estate Agents. Congratulations on your successful property sale and purchase, and we wish you all the best in your new home!

5.00 /5

Danielle was fantastic. Once she understood what I was looking for in a property, she recommended other properties for viewing. She made my viewings so stressless. I highly recommend her. I can't thank her enough. Ify

review by I W

Reply from agent

Thank you for taking the time to leave a review for our business. We are thrilled to hear that Danielle provided you with excellent service. We always strive to understand our clients' needs and find them the perfect property, and it's great to know that she was able to do just that for you. We are glad that your viewings were stress-free and that you were happy with the properties she recommended.

5.00 /5

We purchased a house via Brockenhurst and were looked after by Dawn. Dawn was consistently helpful, friendly and knowledgeable. She highlighted potential issues so that we were able to address before they became prohibitive, and really went above and beyond in pushing everything through (in a tough situation due to other parties). She was supportive, both in the process and emotionally, and was communicative and responsive at all stages, ensuring we knew where we were in the process. Without her efforts we're not sure all would have worked out and are incredibly grateful!

review by Melanie Jones

Reply from agent

Thank you so much for taking the time to leave such a kind review. We are delighted to hear that your experience with Brockenhurst Estate Agents was a positive one and that Dawn provided exceptional service during your house purchase. We are lucky to have Dawn as part of our team, and we are pleased to hear that she was able to help you navigate through any potential issues and ensure a smooth process for you. We understand that buying a house can be a stressful experience, and we are glad that Dawn was able to provide both support and guidance throughout. Thank you again for choosing Brockenhurst Estate Agents and for giving us a 5-star rating. We truly appreciate your feedback and are grateful to have such happy and satisfied clients like yourself. Congratulations on your new home, and we wish you all the best in your new journey.

5.00 /5

review by Shashank Kansal

Reply from agent

Thank you so much for taking the time to leave us a 5* review, we really appreciate it!

5.00 /5

Friendly and Professional had a great experience with them specially Kian, been really helpful keeping me update with new property coming into the market

review by zahoor ellahi

Reply from agent

Thank you for your wonderful feedback! We're delighted you had a great experience with us, especially with Kian. His helpfulness in keeping you updated on new properties reflects our commitment to attentive service. We appreciate you recognising both our friendly approach and professionalism. Thank you for choosing us for your property search.

5.00 /5

Amazing agency. Danielle was friendly, knowledgeable and gave us the space and time to have a good viewing.

review by Rohit Datt

Reply from agent

Dear Rohit, thank you so much for taking the time to leave a 5-star review. We are thrilled to hear that you had an amazing experience with Danielle. We pride ourselves on providing excellent service, and we are so glad that she was able to assist you with your viewing and make you feel comfortable. Thank you for choosing Brockenhurst Estate Agents for your property needs. We look forward to working with you in the future. Best regards, Matt

5.00 /5

Brockenhurst have been fantastic from start to finish, starting off with our initial meeting with Sarah discussing our sale and requirements for a new home to Julie taking the open days getting a buyer swiftly for our house and with our move manager Dawn, who has been amazing with all the running around chasing to ensure the whole chain are on the same page. Highly recommend anyone who is looking for a trustworthy, communicative estate agents.

review by Luke Bushell

Reply from agent

Dear Luke, thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a fantastic experience with us from start to finish. We are glad that our team, especially Sarah, Julie, and Dawn, provided you with excellent service and helped you find a new home. Your recommendation means a lot to us, and we appreciate your kind words about our trustworthiness and communication. Thank you for choosing Brockenhurst Estate Agents. We wish you all the best in your new home!

5.00 /5

I would rate Brockenhurst Basingstoke team 11/10. Sarah, Matt, Julie and Kian worked really hard to help us sell our family home. Super professional and pleasant to dealing with. They priced our home well, kept us informed throughout the process and were a wealth of knowledge and support. Thanks to their expertise we secured the best possible buyer and moved to our forever home. Thank you all! Also a special shout to Michelle- Move Manager, who worked with us after initial sale. Again, super professional and efficient. She liaised with all solicitors and parties in the chain and kept us up to date ahead of our solicitors! Hats off, Michelle! All in all a great team, working really hard and to the highest standards! It was a pleasure dealing with you guys! I would 110% recommend them.

review by m w

Reply from agent

Thank you so much for taking the time to leave us such a glowing review and for giving us a fantastic 5-star rating! We are delighted to hear that you had a positive experience with our Basingstoke team, specifically Sarah, Matt, Julie, and Kian. It was our pleasure to assist you in selling your family home and we are thrilled that you were able to move into your forever home. We are also grateful for your special shoutout to Michele, our Move Manager. We are lucky to have her on our team and we are pleased that she was able to provide you with efficient and professional service throughout the process. At Brockenhurst Estate Agents, our goal is to provide our clients with a seamless and stress-free experience, and we are thrilled to hear that we were able to achieve that for you. Thank you for recommending us 110%, it means a lot to us. We wish you all the best in your new home and please do not hesitate to reach out to us if you need any assistance in the future.