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Brockenhurst - Basingstoke

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

To mat ,Sarah and the team we just want to say a massive thank you for what you have done over the last couple of months and getting us over the line and at times being a little stressful due to the circumstances we were put in what a path we went on we are loving the new house yes it our dream house and will be our forever home can't not believe how we moved in four days that a record alone and packing up two bungalows my father in-law is a big kid right now and feels like he won the jackpot he so happy to be with his family due to the mount of time he has left on behalf of my father in-law he will like to say a massive thank you and giving that time he needs with his family what a story to tell in years to come take care guys on behalf of us thank you .

Reply from agent

Dear Sarah and Dave, we're deeply touched by your kind words and immensely grateful for the opportunity to assist you. It's been our privilege to navigate the challenges together and achieve such a remarkable outcome. Knowing we've helped secure your dream home, and contributed to creating precious family moments, especially for your father-in-law, fills us with joy. Here's to many wonderful years in your forever home. Warmest regards, Matt, Sarah, and the entire team.

5.00 /5

⭐⭐⭐⭐⭐ I had a fantastic experience with Julie, the estate agent at Brokenhurst . Her professionalism, market expertise, and dedication to client satisfaction truly stood out. Julie made the entire process smooth and stress-free, keeping me informed at every step. I highly recommend her services for anyone looking for a reliable and knowledgeable estate agent and for a dream house. Thank you, Julie, for your outstanding support!

Reply from agent

Dear Jolie, Thank you so much for taking the time to leave such a glowing review for our estate agency. We are thrilled to hear that you had a fantastic experience with our agent Julie. Her professionalism, market expertise, and dedication to client satisfaction truly make her stand out in the industry. We are glad to hear that Julie made the entire process smooth and stress-free for you, and kept you informed at every step. We understand that buying or selling a property can be a daunting process, and we are happy to have provided you with a reliable and knowledgeable agent to guide you through it. Thank you for recommending our services to others, and for trusting us to help you find your dream house. We are grateful for your support and look forward to working with you again in the future. Best regards, Matt and the team at Brockenhurst

5.00 /5

Sarah and her team have been brilliant. She got me the asking price and knew her buyers so well that I had viewings and offers in the first 4 days. The home has been in the family for 60years so it was a hard decision for me to take the plunge. Sarah made this process painless, smooth and Dawn continued the process through to exchange. Many thanks

Reply from agent

Thank you for recognising Sarah and her team's outstanding work in swiftly securing your asking price. We understand the emotional significance of selling a long-held family home, and we're pleased that Sarah and Dawn made this process smooth for you. Your appreciation means a lot to us. - Matt

5.00 /5

We are not an actual client of Brockenhurst as we are the purchaser. This in our view makes their professionalism and understanding of the importance of communication even more impressive. Sarah was good from the outset but towards the end of the process leading up to exchange we were looked after by Dawn - how lucky was that! The measure of any company is not when it goes to plan but when it doesn’t! We had a little hiccup and Dawn was simply wonderful in keeping us fully informed and making calls to ease our concerns. Of course she was looking after her client but she went that extra mile for us as well. We’re not going to be thinking about estate agent choice for a while hopefully 😂 but, in the interim, really do recommend this estate agent. Believe me they’re in serious danger of giving the profession a good name 🤣🤣. Many thanks to you all.

Reply from agent

Thank you immensely for your thoughtful review. We're thrilled to hear about your positive experience with Sarah and Dawn at Brockenhurst Estate Agents. Your recognition of their dedication, especially during challenging moments, is greatly appreciated. We're especially amused and grateful for your comments about enhancing the reputation of our profession! We strive to make every client's journey smooth and stress-free, and it's heartening to know we've succeeded. We look forward to possibly assisting you again in the future.

5.00 /5

I sold and bought a property within 10 days of going on market with Brockenhurst. Very good service from Matt director and all the team. Continuous contact , kept informed of the progress of both the sale and purchase all the way through. This was very important to me as I felt reassured that things were being dealt with efficiently. The team were always there to answer queries and dealt with promptly. A big thank you to Matt and all the team for your help in finding me my forever home. Ethna Hammond

Reply from agent

Dear Ethna, Thank you for your kind words. We're thrilled to have helped you swiftly find your the right buyer and your forever home and appreciate your recognition of our team's continuous communication and efficiency. Wishing you many joyful years in your new home. Best regards, Matt and the Brockenhurst Team

5.00 /5

We had a very positive experience with Brockenhurst, Basingstoke branch, when we sold our house. They are a professional estate agent and we were well looked after. We were particularly impressed with Sarah, Residential Sales Manager, who acted in a professional and friendly way. Michelle, the Move Manager really excelled during the who selling process keeping us fully informed and liaised up and down the chain. Highly recommend.

Reply from agent

Dear Paul, Thank you so much for taking the time to share your experience with us. We are delighted to hear that you had a positive experience with our Basingstoke branch during the sale of your house. Our team strives to provide a professional and friendly service to all our clients. We are especially happy that Sarah, our Sales Manager, left such a positive impression on you. We will make sure to pass on your kind words to her. Thank you for choosing Brockenhurst Estate Agents and we wish you all the best in your future endeavors. Best regards, Matt

5.00 /5

Really positive experience with Sarah and the team on both the selling and buying side of the process. Enthusiastic with an honest, straightforward approach - you can see why they are successful.

Reply from agent

Thank you so much for your review, Colin! We are delighted to hear that you had a positive experience with Sarah and the team at Brockenhurst Estate Agents. We strive to provide an honest and straightforward approach with every customer, and it's wonderful to see that you have recognised this. We appreciate your 5 star rating and your kind words!

5.00 /5

Kian is brilliant! He has been super accomadating, always quick to respond to emails and very welcoming to us as first-time buyers. He is knowledgable and has made the whole process clear and easy to understand!

Reply from agent

Dear Matthew, Thank you so much for your kind words and 5-star rating! We are so glad that you had a positive experience with Kian and that he was able to make the process of buying your first home easy and clear for you. We thank you for taking the time to leave us this review and we look forward to helping you with any future property needs. Sincerely, Matt

5.00 /5

Thank you to Sarah, Matt, Bailey and Michael for helping us with such a smooth house move. We found you to be honest, helpful and responsive to all our enquiries. We love our new home!

Reply from agent

Thank you so much for your kind words, Sapphira! We are so glad to hear that your house move was made smooth and that you are happy in your new home. We are pleased that you found us to be honest, helpful, and responsive. We take pride in the service we provide and your feedback is greatly appreciated.

5.00 /5

After much searching, I finally managed to narrow my choices down to two properties, one of which was listed with Brockenhurst, After arranging a viewing I was met at the property by Kian, who couldn’t have been more helpful. He was quick to follow up after the viewing as well and answer any questions I had. So, I was happy to arrange a second viewing… After I made Kian aware that I was a first time buyer, he was very good at going through my requirements and talking me through the house, liaising with the vendor to answer any further questions, and even pointing out things to me that I hadn’t thought to ask. The two properties that I’d narrowed my search down to were so very similar that it was ultimately Kian’s professionalism and friendly approach that helped making such a difficult decision easier. So far, I’m glad that the house I’ve chosen was listed with Brockenhurst as they have been a pleasure to deal with.

Reply from agent

Thank you Jay for your thoughtful review of our services. We are so pleased to hear that Kian was helpful and professional in assisting you with your property search. We strive to provide the best customer service and it is wonderful to know that we have achieved this with you. We are thankful for your 5-star rating and look forward to continuing to serve you in the future.

Contact details
Sales Phone:

01256224808

Opening hours

Unknown

Address

8 Buckland Parade, Basingstoke, RG22 6JN, UK, RG22

About

No about information available

Our team

Basingstoke Office

Relocation Agent Network
onthemarket
rightmove
Email / E-shot
Floor Plan
For Sale / To Let Board
360 Photography
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure

No awards information available

Email / E-shot
Floor Plan
For Sale / To Let Board
360 Photography
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure

No awards information available