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Brockenhurst - Basingstoke

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

I would 100% recommend brokenhurst estate agents great friendly service and once you have sold Dawn deals with all the legal stuff and keeps you well informed with regular updates and is always on hand to answer any questions she really is a gem well done Dawn I will miss our chats

Reply from agent

Thank you so much for your wonderful review! We're thrilled to hear about your positive experience with our team at Brockenhurst Estate Agents. Dawn is indeed a gem, and we're glad she was able to assist you throughout the process with her expertise and regular updates.

5.00 /5

Julie was fantastic while taking my partner and myself around some properties. It felt like we were dealing with an actual person rather than just another estate agent. Massive well done, we will be coming back in the future!

Reply from agent

Thank you for your wonderful feedback! We're delighted to hear that Julie provided such a positive experience for you and your partner!

5.00 /5

Brockenhurst Estate Agents are fantastic! Dawn Ashfield has been absolutely incredible. I can’t thank her enough for all the hard work, emails, phone calls and chasing she has done for me these last few months. Dawn has made this process a lot less stressful than it should have been. Great communication, professional and very personable. Highly recommended!

Reply from agent

Thank you for your glowing review! We're thrilled to hear about your positive experience with Dawn and appreciate your kind words. Your recommendation means the world to us.

5.00 /5

A great experience with a lovely team. From start to finish they were professional and a great help when answering our many questions. Matt was our initial contact for the purchase of our new home and Dawn was then our Move Manager. Both were fantastic in their roles and really very helpful. Would highly recommend Brokenhurst Estate Agents.

Reply from agent

Thank you for taking the time to share your positive experience with us! We're delighted to hear that our team, particularly Matt and Dawn, provided the professional and helpful service we strive for at Brockenhurst Estate Agents. Your recommendation is greatly appreciated!

5.00 /5

I am a buyer and not a direct client of Brockenhurst. People at Buckland Parade were easy to deal with and accomodating. Nothing too much trouble when arranging first and second viewing. Having had the offer accepted, their progress chaser, Dawn, was highly professional, knowledgable and empathic. She didn't just fight her corner, she also worked to try and keep me informed and was sensitive to my needs as a buyer. She played a key role in keeping the chain together and united in the face of external influences. I am sure that if/when I come to sell my present purchase, I will go to Brockenhurst at Buckland Parade.

Reply from agent

Thank you for your kind review! We're thrilled to hear about your positive experience with our team and Dawn specifically. We look forward to assisting you again in the future!

5.00 /5

Fabulous service. Despite unexpected delays, everything was handled in a totally professional way with diplomacy, tact and humour to get one house sold and another one purchased, and together we did it! Would recommend Brockenhurst for their first class focus on the customer (that's me), for responding very quickly and positively. Thank you to all the staff at Brockenhurst. It's been such a pleasure.

Reply from agent

Thank you for your kind words! We're thrilled to hear about your positive experience, despite the hurdles. At Brockenhurst, we're committed to exemplary customer service, and your recommendation is greatly appreciated. It was a pleasure assisting you with your move!

5.00 /5

The first thing is dawn that works there is so lovely and calming..she had a heart of gold but also very very good at her job ..I would tell any one to use Brockenhurst estate agents

Reply from agent

Thank you for taking the time to leave such a heartwarming review! We're delighted to hear about your experiences with Dawn and appreciate your kind words about her professionalism and caring nature. At Brockenhurst Estate Agents, we strive to make every interaction smooth and supportive, and it’s great to know Dawn was able to do just that. Your recommendation means the world to us, and we look forward to helping others just as we have helped you. Thank you for choosing us!

5.00 /5

My experience with the Basingstoke office has been brilliant from initial contact to completion on my recent sale . I will strongly be recommending them to all my friends and family. A big thank you to Matt, Sarah & Amanda.

Reply from agent

Dear Alison, Thank you so much for taking the time to leave us a review. We are thrilled to hear that your experience with our Basingstoke office was nothing short of brilliant. Our team, led by Sarah and Matt are dedicated to providing exceptional service to all of our clients, and we are delighted to hear that we were able to meet your expectations. Your recommendation means a lot to us, and we are grateful for your trust in our services. We truly appreciate your support and are happy to have been a part of your recent sale. We wish you all the best in your future endeavors and hope to have the opportunity to work with you again in the future. Thank you again for choosing Brockenhurst Estate Agents. Your 5-star rating means a lot to us, and we will continue to strive for excellence in all that we do.

5.00 /5

We all know the reputation that estate agents have, but I'm pleased to say that Brockenhurst continue to buck this trend! I have much appreciated their continued care, attention to detail and customer service since their first approach when in Spring 2023 they facilitated the sale of my house on Sherfield Park. My previous estate agent had been fine until the house was under offer, but then I needed to do all the chasing, whereas Brockenhurst called me each week to update on progress and were proactive in ensuring that the buyers and their solicitor was doing what they needed to. More recently, and on account of their previous excellent customer service, a fellow Executor of a late friend's estate and I commissioned Brockenhurst to market her apartment. The property market has not been great and so it has taken much longer than was ideal to sell the flat and so we are both grateful to Dawn and Matt for their persistence and care to enable us to have - at last - now completed on the sale. I remain very grateful to Brockenhurst for their excellent service and am pleased to be able to continue to endorse them as a business seeking to establish themselves better in Basingstoke.

Reply from agent

Hi Karen, firstly thank you very much! The team and I were all really pleased to read your review and it's been an absolute pleasure working with you (and Monty) recently. Sarah has worked particularly hard chasing everything through from the moment we agreed a sale and it was fantastic to secure a result in excess of the price we were asking! Once again, thank you so much for your feedback and particularly for the recognition of our after sales care. All the best from all of us here, Sarah, Bayleigh and me! Thanks, Matt

5.00 /5

Professional Estate Agents , always helpful when speaking with anyone in the office. Kian who showed me round a property was very knowledgeable and friendly.

Reply from agent

Thank you for taking the time to leave such a kind review about your experience with our estate agency. We are thrilled to hear that you found our team to be professional and helpful, and that Kian was able to assist you in a knowledgeable and friendly manner during your property viewing. Here at Brockenhurst Estate Agents, we strive to provide the best possible service to our clients, and it means a lot to us to receive such positive feedback. We will be sure to pass on your comments to Kian and the rest of our team.

Contact details
Sales Phone:

01256224808

Opening hours

Unknown

Address

8 Buckland Parade, Basingstoke, RG22 6JN, UK, RG22

About

No about information available

Our team

Basingstoke Office

Relocation Agent Network
onthemarket
rightmove
Email / E-shot
Floor Plan
For Sale / To Let Board
360 Photography
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure

No awards information available

Email / E-shot
Floor Plan
For Sale / To Let Board
360 Photography
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure

No awards information available