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Belvoir - Basingstoke

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
4.60 /5
09.08.2020
Thank you

It has been our first sale and purchase experience in 11 years and we are very pleased we chose Belvoir for this journey. Right from the beginning when we dealt with Jamie and later with Natalie, the service has been friendly and professional and even though it has been a stressful process due to lockdown, we always felt like they had time for us to help, support and give honest advice. It's a great set up to have a dedicated sales person (Jamie has been great in marketing our house) to then move and have Natalie who coordinates the whole process. I know I rang you many times so I also have to say thank you for your patience :) !!!

Reply from agent

Karolina, thanks very much for this. We're glad that despite lockdown's best efforts, we managed to get things over the line for you. Sorry it's taken so long to thank you, but we've had problems with illness. Mike Jones

4.50 /5
11.09.2023
Excellent Service

Belvoir have been excellent at handling our tenancy. With the amount of properties they deal with, it’s great to see that they value each tenant/landlord genuinely as they resolve our requests quickly & conveniently. Special mentions to the maintenance team (Michelle, Rachel & the rest), they’ve been fabulous with all of the maintenance issues!

4.50 /5
22.03.2023
Seeking a Letting Agent

Belvoir did what it said on the tin. They let property. And that's what they did with mine.

4.50 /5
05.08.2021
2 year of tenancy

I’m very grateful for the whole team during my tenancy for two years especially Jo Jones which kept the standards, made the process easy in every single situation and responds fast and efficiently.

Reply from agent

Yehia, thanks for taking the time to leave this review. Best of luck in your new home.

4.50 /5
07.08.2020
After sales

Natalie was an absolute hero. Her professional attitude and help was 2nd to none.

Reply from agent

Dear Sarah, thanks for this. You're not the first to say this about our star Natalie! Sorry we've been so late in responding, but your review is very much appreciated. Mike Jones

4.30 /5
20.03.2022
Highly recommend

Very consistent throughout the transaction until the very end. A few things didn’t add up but compared to other agents and in general would recommend

Reply from agent

Ben, thanks for taking the time to leave this review. I'd be interested to learn more about what didn't add up though. If there's something we can learn to improve future customer's experience, please email me mike.jones@belvoir.co.uk

4.30 /5
17.03.2021
Service

Very impressed with their work. Our house was put on the market mid October and by early December we already had a buyer. We constantly had a stream of people coming to view our property. We constantly received updates .Thank you for your support

Reply from agent

Eunice, thanks for this review. We're very pleased that your transaction went through so quickly in these very trying times. We're glad that you've been pleased with our service and wish you all the very best for the future.

4.20 /5
14.12.2019
Interim visits

It´s my first "adult" renting experience in UK (not taking into account my student days 20+ years ago, when renting was quite "different", to say the least), and although I have the feeling that tenants receive more legal protection in other European countries, the interim visits performed by Jo Jones and colleagues are mostly a stress-free experience.

Reply from agent

Thanks for taking the time to leave this review. I don't know how legislation compares to the rest of Europe, but I do know that it's becoming more and more burdensome in the UK. This isn't necessarily a bad thing, but it does take increasingly longer to do even the most basic of tasks as a result. We're pleased that you're happy with our efforts.

4.00 /5

Very friendly and willing to help

Reply from agent

Thank you for your kind words, Matthew! We're glad to hear that you found our team friendly and helpful. We appreciate your feedback and look forward to serving you again!

4.00 /5

They were very friendly, however there were several delays where I could have used an update on what we were waiting on. In general however they were quick to respond and remedy issues

Reply from agent

Thank you for your feedback! We're glad to hear you found our team friendly and responsive. We apologise for any delays and appreciate your patience. We will work on providing more timely updates in the future. Looking forward to serving you better next time.

Contact details
Sales Phone:

01256 809807

Lettings Phone:

01256 808116

Opening hours
Monday-Friday: 09:00 - 17:30 Saturday: 09:00 - 17:00
Address

10 New Street, Basingstoke, Hampshire, RG21 7DE, UK, RG21

About

No matter whether it be renting or buying, selling or letting, as far as Basingstoke and the surrounding area is concerned, Belvoir truly is the local property specialist. Having bought the long-established Redwoods business in 2013, Basingstoke property owners and buyers now have the advantage of dealing with a company which benefits from many years local experience and the support of a National brand. With prominent offices on New Street, Belvoir is ideally placed to service Basingstoke and the out-lying villages. All Belvoir staff are trained and experienced in their particular discipline. Whether you are seeking an accurate valuation of a property you wish to sell, or advice regarding a lettings matter, rest assured that you will be dealing with professional team of 15 staff. If you’re after… • A truly personal service. • Commitment to excellence • Transparent fees • Support of a national network …then once you’ve read the reviews on raterAgent, you’ll probably realise that you need search no further.

Our team

Jo Jones

Property Assessor

Emily Mills

Sales Negotiator

Kate Shore

Lettings Manager

Kirsty Ross

Maintenance Co-ordinator

Brian Linehan

Association of Residential Letting Agents
National Association of Estate Agents
Property Ombudsman Sales
Property Ombudsman Lettings
Tenancy Deposit Scheme
onthemarket
rightmove
Zoopla
Primelocation
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
360 Photography
Professional Photos
Smart Viewing
Social Media Campaign
Video
Virtual Reality
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
360 Photography
Professional Photos
Smart Viewing
Social Media Campaign
Video
Virtual Reality
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure