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Belvoir - Basingstoke

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5
18.05.2017

Superb service with a realistic grasp of market value of property

Reply from agent

David, thanks for taking the trouble to review us. Good to hear that you agree with our policy on valuations.

5.00 /5
16.05.2017
Good Reputation.....

I had visited Belvoir on several occasion about selling my property. But, felt I was not ready to sell.. When i was ready to do so I knew my property would sell quickly and stress free.. Thank you.

Reply from agent

Louise, thanks for taking the time to review us. We're glad that it was a stress-free experience.

5.00 /5
12.05.2017

"We have rented a property through Belvoir for the last four years and from our initial contact when we first viewed the property, right through to us leaving the property, we have always found them to be very professional. Belvoir have maintained the property on behalf of the Landlord and whenever we have had to contact them regarding a maintenance issue, they have always responded quickly to get the issue resolved and always made sure any workmen called at a time that was convenient to us. Whenever we have spoken or met with anyone from Belvoir as well as being professional, they have always been very friendly and I cannot thank the team enough for all their hard work during the last four years. Our only regret is that we could not stay with Belvoir as we move on to our next property. Estate Agents can sometimes have a bad reputation, but in my experience Belvoir are one of the trustworthy ones! A massive thank you to everyone at Belvoir.

5.00 /5
05.05.2017
Good for Landlords & Tenants

We have worked with Belvoir in Basingstoke for several years now (as Landlords) and their fully managed service has been excellent. Specifically; * They are easily contactable and knowledgeable about our two properties * Contractors that they have used on our behalf have been reasonably priced and done a good job. Any small niggles have been resolved by Belvoir * They have been flexible where my husband has picked up repairs and easily work with a situation where the tenant knows us and the agency * Charges are clear up front and we have had no surprises. Things like tenancy agreements automatically move to periodic after the first year so avoiding re-signing costs for landlord and tenant (unless new agreement requested) and other similar examples. * No additional tenant charges after the initial upfront registration/reference checking costs. No pressure on tenant to use specific utility providers etc. *Monthly reports are clear and regular * Where there have been tenant issues (rent arrears or damage) Belvoir has been on it very quickly and worked together with the tenant to resolve quickly *Properties have been let promptly as Belvoir manage a number of properties and so usually have prospective tenants looking.

Reply from agent

Karen, thanks for taking the time to review us, and thanks especially for leaving such a detailed one. It's clear from this that you've considered our whole process abd we're glad that you haven't found us wanting.

5.00 /5

I let my property in Basingstoke for several years with Belvoir. Earlier this year, I then decided to sell, and Belvoir was my first choice to carry out the sale. I live in East London and it was very reassuring to have Mike and Laura taking such good care of the property whilst it was let. They dealt with all the small problems that arose with care and efficiency and communicated with me clearly at all times. When I decided to sell, it was then an easy decision to ask Belvoir to take care of this for me. Matthew and his team were excellent at every turn. They explained everything clearly to me, obtained a good, fair price and executed the sale brilliantly. I always knew what was expected of me, and they answered all my questions swiftly. I have no hesitation in recommending Belvoir. They weren't the first agency I tried in Basingstoke, but they were the last and the best.

Reply from agent

Dear Alex, very many thanks for this review. It's always good to hear that all departments are well received.

5.00 /5

We recently used Belvoir! Basingstoke to handle the sale of our house. We found them helpful, efficient and polite. I would specifically mention that they were proactive in solving issues that arose during our property transaction, even though those issues were caused by another party to the transaction.

Reply from agent

Dear John, Many thanks for this. We always do whatever is required to keep the whole chain alive. Matt Smith.

5.00 /5

I decided to rent my house out through Belvoir and since day one they have been very diligent and very responsible on what they do. On our very first meeting they explained to me all about the renting procedures with detail and I am happy that I followed their advices. I have only positive things to say about Belvoir and I would strongly recommend their service. My very best wishes to them. Oriana, Tadley.

Reply from agent

Dear Ori, Many thanks for this review. Once again, it's pleasing to see that what we do is appreciated. Andrew Lowery.

5.00 /5

We recently bought a property and have been letting through Belvoir in Basingstoke. They are a small team, but provided us an excellent, professional service from start to finish, kept us fully informed of all developments and maintained a friendly and courteous manner throughout. They are very knowledgeable and gave us helpful advice. They took great care in all the negotiations. First Class service!!! Thank you very much.

Reply from agent

Dear Ilheah, Many thanks for this. I gather there are more in the pipeline as well! Matthew Smith.

5.00 /5

First time landlord and couldn't be more pleased with the service from Belvoir. Completely professional and very accommodating. All the staff are polite and friendly, couldn't have asked for more.

Reply from agent

Dear Matt, Many thanks for this review. All went nice and smoothly for all concerned. Mike

5.00 /5
26.04.2017

I have just moved out of my home of which was rented through Belvoir over the last 5 years I would like to thank Kate in the letting department for helping sort things out last year and for being easy to contact with any problems I came across Any repairs were dealt with quickly Thank you

Contact details
Sales Phone:

01256 809807

Lettings Phone:

01256 808116

Opening hours
Monday-Friday: 09:00 - 17:30 Saturday: 09:00 - 17:00
Address

10 New Street, Basingstoke, Hampshire, RG21 7DE, UK, RG21

About

No matter whether it be renting or buying, selling or letting, as far as Basingstoke and the surrounding area is concerned, Belvoir truly is the local property specialist. Having bought the long-established Redwoods business in 2013, Basingstoke property owners and buyers now have the advantage of dealing with a company which benefits from many years local experience and the support of a National brand. With prominent offices on New Street, Belvoir is ideally placed to service Basingstoke and the out-lying villages. All Belvoir staff are trained and experienced in their particular discipline. Whether you are seeking an accurate valuation of a property you wish to sell, or advice regarding a lettings matter, rest assured that you will be dealing with professional team of 15 staff. If you’re after… • A truly personal service. • Commitment to excellence • Transparent fees • Support of a national network …then once you’ve read the reviews on raterAgent, you’ll probably realise that you need search no further.

Our team

Jo Jones

Property Assessor

Emily Mills

Sales Negotiator

Kate Shore

Lettings Manager

Kirsty Ross

Maintenance Co-ordinator

Brian Linehan

Association of Residential Letting Agents
National Association of Estate Agents
Property Ombudsman Sales
Property Ombudsman Lettings
Tenancy Deposit Scheme
onthemarket
rightmove
Zoopla
Primelocation
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
360 Photography
Professional Photos
Smart Viewing
Social Media Campaign
Video
Virtual Reality
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
360 Photography
Professional Photos
Smart Viewing
Social Media Campaign
Video
Virtual Reality
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure