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Belvoir - Basingstoke

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5
09.03.2017

Belvoir Basingstoke are a fantastic letting agents, we have worked for them as their preferred cleaning services provider and have always been impressed by how professional they are, they expect the highest standards and we help them deliver that for their customers.

Reply from agent

Thanks for taking the time to review us Jackie.

5.00 /5
07.03.2017
Excellent and great customer service

Belvoir Basingstoke are a fantastic letting agents, we have worked for them as their preferred cleaning services provider and have always been impressed by how professional they are, they expect the highest standards and we help them deliver that for their customers.

Reply from agent

Jackie, thanks for this. It's relatively unusual for a contractor to mention us and I hope this illustrates that we try and treat everyone we come into contact with in a professional manner.

5.00 /5

Myself and my partner have been with Belvoir since November 2016. We had a lovely lady who showed us around our property. She was very polite, friendly and not pressuring at all. We had good conversation with her and she let us just have a look around and converse with each other without interruption. We loved the flat and decided that we wanted it. She was very quick to get everything sorted and answering any questions we had. Now as tenants we have had no problems what so ever with Belvoir. Everytime something has needed looking at in the flat or changing the VERY lovely maintenance team are always quick to get someone out to look at it, also to fit around our schedule. I would highly recommend this estate agents!

Reply from agent

Dear Dave, Many thaks for these kind words. It's always good to know that we're appreciated. I've brought this to the attention of the maintenance team and Carole, who showed you round initially. Mike Jones. Director.

5.00 /5
02.03.2017
Excellent Service

I sold my fathers house in Basingstoke following his death, through the Branch Manager, Matthew Smith and the team at Belvoir Basingstoke. I felt that Matt had a good understanding of the market and his guidance and advice was prompt, responsive and well-considered. I felt well-supported through what was quite a painful process for me and my siblings and we were very pleased at the outcome. I am glad that I made the decision to give the business to Belvoir and would recommend using them to others without hesitation.

Reply from agent

Dear Michael, Thanks very much for taking the time to leave this review.

5.00 /5
27.02.2017
Reply from agent

Thanks for this Rachael.

5.00 /5
13.02.2017

Fantastic customer service throughout. Everyone was incredibly helpful and couldn't have done more to help me. The team made what could have been a very stressful couple of months relatively easy. Jane did a brilliant job of showing me around the property; Chris was always on the end of the phone to answer any questions. I would certainly recommend Belvoir to anyone selling a property and will definitely use them again.

Reply from agent

Em, many thanks for taking the time to leave this review.

5.00 /5
23.01.2017
Excellent service and honest hardworking team

As a longtime domestic appliance contractor for many local letting agents in Basingstoke Belvoir's work ethic is second to none they are very committed to their landlords and tenants. It's nice to work with a company that still places high value on customer service and satisfaction. And one that does not hide commission charges to boost their profits. I have found working with Helen ball on the maintenance team to always be professional. As a team they always seeking the best deal for landlord and tenant. I would highly recommend Belvoir to any of my customers or friends

Reply from agent

Dear Andrew, Many thanks for taking the time to leave this review. Helen and her team have perhaps the worst job in the company and it is always pleasing to see that their efforts are appreciated. In these times of uneven playing fields, where hidden commissions to letting agents are rife it is very gratifying to see that someone is prepared to admit publicly that Belvoir does not load contractors' invoices, or receive kick-backs in other ways.

5.00 /5
16.01.2017
Excellent service, kept up to date, pleasant. Highly recommended

Sold the house within 2 weeks of listing, Belvoir listened to my instructions and followed them to the letter. They reported each week on status, provided extra detail where needed and people at hand for the EPC, etc at very reasonable prices. Very impressed, the whole process went smoothly from start to finish. Many thanks. Matt

Reply from agent

Dear Matt, Thanks very much for taking the time to leave this review. We're glad everything went so well.

5.00 /5
10.01.2017

Belvoir do plenty of groundwork before your tenant moves in, making the tenancy duration so much easier and virtually hassle-free. It doesn't seem to matter who you talk to at the office, the job gets done regardless. We would definitely recommend Belvoir to anyone considering renting out a property.

Reply from agent

Dear Gerry, Thanks very much for this review.

5.00 /5

Belvoir have been managing my rental property for a few years now and have been doing a great job. As I am remote from the property, they promptly and professionally deal with all issues that come up. Thanks Belvoir!

Reply from agent

Dear Trevor, Many thanks for this review. Our life is always made easier when you, like so many of our landlords, heed our advice. Andrew Lowery.

Contact details
Sales Phone:

01256 809807

Lettings Phone:

01256 808116

Opening hours
Monday-Friday: 09:00 - 17:30 Saturday: 09:00 - 17:00
Address

10 New Street, Basingstoke, Hampshire, RG21 7DE, UK, RG21

About

No matter whether it be renting or buying, selling or letting, as far as Basingstoke and the surrounding area is concerned, Belvoir truly is the local property specialist. Having bought the long-established Redwoods business in 2013, Basingstoke property owners and buyers now have the advantage of dealing with a company which benefits from many years local experience and the support of a National brand. With prominent offices on New Street, Belvoir is ideally placed to service Basingstoke and the out-lying villages. All Belvoir staff are trained and experienced in their particular discipline. Whether you are seeking an accurate valuation of a property you wish to sell, or advice regarding a lettings matter, rest assured that you will be dealing with professional team of 15 staff. If you’re after… • A truly personal service. • Commitment to excellence • Transparent fees • Support of a national network …then once you’ve read the reviews on raterAgent, you’ll probably realise that you need search no further.

Our team

Jo Jones

Property Assessor

Emily Mills

Sales Negotiator

Kate Shore

Lettings Manager

Kirsty Ross

Maintenance Co-ordinator

Brian Linehan

Association of Residential Letting Agents
National Association of Estate Agents
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Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
360 Photography
Professional Photos
Smart Viewing
Social Media Campaign
Video
Virtual Reality
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure