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Belvoir - Basingstoke

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5
17.11.2017
Amazing Experience

We bought our first home through Belvior agent, and we had a great experience with the service they provided, from negotiating to receiving the key, we were update on everysteps and not left out on everything we need to know. Aaron did an amazing job, and we will definitely recommended the agent to anyone.

Reply from agent

Esther, thanks for taking the time to rate us. We're glad that we've obviously performed well for you.

5.00 /5

Great experience with the team at Belvoir I am a first time buyer and would be happy to recommend and use Belvoir again in the future. Matthew kept me informed throughout the sale being supportive and answered any questions or queries I had efficiently and promptly.

Reply from agent

Dear Adriana, thanks for taking the time to leave this review. We're glad that you've had a good experience.

5.00 /5
29.10.2017

A great lettings agent who take ownership of the challenges and fix them. I would recommend this agent every time

5.00 /5
05.10.2017
Very professional, on the ball and reliable

I run my own business and needed an agent that could take the hassle away from me when managing a tenant search. I have used Belvoir for at least 7 years now and have always found the to meet my tough requirements.

Reply from agent

Dear Mark, thanks for taking the time to leave this review. We're glad to hear that after so many years you're still happy.

5.00 /5
08.09.2017

We were looking to rent in the area and were lucky enough to be looked after by Carole. She's very different from the rest and values the renter as much as she does her landlord client. such a different approach and so refreshing.

Reply from agent

Mike, thanks for taking the time to leave this review. We're glad to hear that you approve of Carole's approach.

5.00 /5
06.09.2017

We found the office and staff extremely helpful and responsive to our needs as tenants dealing with issues in a timely and professional manner. We have had a number of negative experiences with other rental agencies who chose to put the the needs of landlords above those of tenants. Belvoir acted with integrity and professionalism and I would recommend any potential clients to consider them as a first option

Reply from agent

Kevin, it can be a bit of a balancing act sometimes, but we always strive to ensure that a tenant is treated fairly. Always good to hear when we've managed to get it right. Thanks very much for taking the time to leave this review.

5.00 /5
29.08.2017

Belvoir's Matthew Smith ( Branch Manager) has been the agent dealing with my house sale. At all times I have found him efficient, polite, extremely helpful, informative and very professional with a good sense of humour too and not in the least bit officious! His valuation was 'spot on' and I attained a figure very close to the full asking price. At no point did I feel obliged or pressured into appointing him/them. No 'hard sell' tactics and nor was I rushed into making any decisions. I received regular, much valued, weekly updates and Matt has made the whole selling process, which I was new to, smooth, easy and uncomplicated (though I'm sure he worked his 'socks off' behind the scene!) He even offerred/gave help and sound advice when I subsequently searched for and bought a new house (through a differing agent). Overall: I cannot rate 'Belvoir' more highly and have no hesitation in recommending them.

Reply from agent

Aisha, thanks very much for taking the time to leave this review. Matt's job isn't always fully appreciated. Too often people think that once someone says they want to buy a house, it's a done deal. Nothing could be further fom the truth and Matt wo…See more

5.00 /5
29.08.2017
Highly recommended.

Belvoir's Matthew Smith ( Branch Manager) has been the agent dealing with my house sale. At all times I have found him efficient, polite, extremely helpful, informative and very professional with a good sense of humour too and not in the least bit officious! His valuation was 'spot on' and I attained a figure very close to the full asking price. At no point did I feel obliged or pressured into appointing him/them. No 'hard sell' tactics and nor was I rushed into making any decisions. I received regular, much valued, weekly updates and Matt has made the whole selling process, which I was new to, smooth, easy and uncomplicated (though I'm sure he worked his 'socks off' behind the scene!) He even offerred/gave help and sound advice when I subsequently searched for and bought a new house (through a differing agent). Overall: I cannot rate 'Belvoir' more highly and have no hesitation in recommending them.

Reply from agent

Dear Aisha, thanks very much for taking the time to leave this review. We try very hard to offer a thorough, comprehensive and friendly service and we're very glad to learn that we've achieved our goals again on this occasion..

5.00 /5
25.08.2017
Mr and Mrs Oxer

We bought our bungalow through Belvoir and cannot praise the staff enough for all their help. Matthew Smith in particular must have a special mention. He kept us informed every step of the way ( More so than the estate agent we sold our house through!) He is an absolute star. He is friendly, informative and has a good sense of humour! We would, without a doubt, recommend Belvoir to anybody buying or selling a property.

Reply from agent

Gina, thanks for taking the time to leave this review. A friendly and effective team is what we try to provide and it seems that, yet again, we've managed to achieve our goal on this occasion.

5.00 /5
20.07.2017
They didn't stop trying!

Unfortunately for us we hit the market at the wrong time, just before the snap election was called and as a result people were being ultra cautious. Despite the fact that it took longer than expected to sell, Matthew and his team did not give up and found us a great buyer in the end who offered very close to asking price. Not only that but we felt that they did a good job at steering the sale through the whole process, from the acceptance of the offer through to exchange of contracts and we were really grateful for that as there were a few scary bumps along the way for us. Thanks to Matthew, Jamie and Keith for their hard work.

Reply from agent

James, thanks for taking the time to leave this review. It's what happens after you accept an offer which is often the most important element of our work. We're glad that you're pleased with what we did for you.

Contact details
Sales Phone:

01256 809807

Lettings Phone:

01256 808116

Opening hours
Monday-Friday: 09:00 - 17:30 Saturday: 09:00 - 17:00
Address

10 New Street, Basingstoke, Hampshire, RG21 7DE, UK, RG21

About

No matter whether it be renting or buying, selling or letting, as far as Basingstoke and the surrounding area is concerned, Belvoir truly is the local property specialist. Having bought the long-established Redwoods business in 2013, Basingstoke property owners and buyers now have the advantage of dealing with a company which benefits from many years local experience and the support of a National brand. With prominent offices on New Street, Belvoir is ideally placed to service Basingstoke and the out-lying villages. All Belvoir staff are trained and experienced in their particular discipline. Whether you are seeking an accurate valuation of a property you wish to sell, or advice regarding a lettings matter, rest assured that you will be dealing with professional team of 15 staff. If you’re after… • A truly personal service. • Commitment to excellence • Transparent fees • Support of a national network …then once you’ve read the reviews on raterAgent, you’ll probably realise that you need search no further.

Our team

Jo Jones

Property Assessor

Emily Mills

Sales Negotiator

Kate Shore

Lettings Manager

Kirsty Ross

Maintenance Co-ordinator

Brian Linehan

Association of Residential Letting Agents
National Association of Estate Agents
Property Ombudsman Sales
Property Ombudsman Lettings
Tenancy Deposit Scheme
onthemarket
rightmove
Zoopla
Primelocation
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
360 Photography
Professional Photos
Smart Viewing
Social Media Campaign
Video
Virtual Reality
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
360 Photography
Professional Photos
Smart Viewing
Social Media Campaign
Video
Virtual Reality
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure